Background of the issue:
I am developing a site and have created a custom Elementor dynamic tag using the documentation at hidden link. I added custom controls to this tag as per hidden link. I am trying to translate these custom fields.
Symptoms:
I can translate default tag fields like before, after, fallback, video_url, and shortcode, but I don't know how to translate my custom fields.
Questions:
How can I translate custom fields in Elementor dynamic tags?
Welcome to the WPML support forum. Before passing this thread to my colleague, I would like to share some suggestions and possible solutions for the issues you mentioned.
In short, WPML doesn’t automatically “know” about the extra controls you added to your custom Elementor Dynamic Tag which is what we have to configure first before they can be translated.
Please review the following documentation on how to translate custom elements with WPML.
I would like to request temporary access (wp-admin and FTP) to your site to test the issue.
(preferably to a test site where the problem has been replicated if possible)
**Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken **
I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/
You will find the needed fields for this below the comment area when you log in to leave your next reply.
The information you enter is private which means only you and I have access to it.
NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin.
We don’t explicitly mention dynamic tags in our documentation, but you should be able to translate them. In fact, we have an errata that addresses a similar issue.
That said, this isn’t a common request and at the moment I have not found another recently reported case.
Without access to either your staging or live environment, the guidance I can provide may not fully reflect your specific setup especially since you are using a custom dynamic tag.
If you’d like, we can create a sandbox environment and attempt to reproduce the issue. Here’s a sandbox I’ve already set up for us: hidden link
Each time, I don't understand why you can't test on your staging environnement. You have just to create a dynamic tag with custom controls. Just copy the example in documentation and you can see that it doesn't work. Okay, if in this case it works for you, I will share temporary access.
Anyway, of course without ftp access I crashed your sandbox.
I can too share access to my sandbox where I reproduced the issue.
