[Resolved] translation issues

Hello,

My colleague Lucas is sadly not available today, which is why I am assisting you.

I visited your example product and switched to all active languages in an additional browser tab, but I could not confirm any "Too many redirects" error. I can only confirm that in some cases, the permalink seems not to be correct, and this is why WPML redirects to the respective homepage. The reason or this issue is, that the translations have not yet been updated.

If this does not solve the issue, note that this issue occurs on Subscription, and your version of "WooCommerce Subscriptions" has been outdated for a long time. I need to encourage you to install the latest version of the plugin to confirm whether the issue persists.

Best regards
Andreas

I revised all the URLs that you shared on this ticket, and I can currently not confirm any empty pages.

If I try to access wp-admin I always get redirected to:
hidden link

I can not access the backend at the moment.

That redirect to upgrade.php typically means WordPress thinks your database version is out of sync with your core files. It’s a safety check, but it can block access unnecessarily—especially if everything is already up to date.

To solve this issue:

1. Check the Database Version

- Go to phpMyAdmin (or your DB tool)

- Open the wp_options table

- Look for the db_version value

2. Compare with Core Version

- Open wp-includes/version.php via FTP or File Manager

- Find the line:

$wp_db_version = xxxxx;

3. Make sure both values match

4. If They Don’t Match

- Update the db_version in the database to match the one in version.php

Or vice versa, depending on which version is correct (usually the file version is authoritative)

5. Clear Caches

Note that this issue is very likely not WPML-related. Once you were able to fix this problem, please report back to me so that I can take a look at your translation jobs.

If you’re using SWCFPC (Super Page Cache for Cloudflare), clear its cache

Also clear any server-side or plugin-based caches

Check .htaccess

A malformed .htaccess can also cause redirect loops

Restore the default WordPress rules if needed

All translations on the website are currently complete, and I can't find an example of a blank page.

Can you please provide me with a URL to an example?

You need to translate the "Content Blocks." The content "headerNakaryuOne" wasn't fully translated yet. (Arrow circle symbol).

Afterward, please also update the translations of the mentioned product, which also currently display the "arrow circle."

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The problem with the URL is that not all systems or databases support Japanese characters.

These are non-ASCII characters, which are encoded by WordPress for security reasons. This behavior is normal and is not affected by WPML.

Hello,

Yes, translating the header solved the issue - I already tested this yesterday.

Regarding button links:
I will take a look into this today and then get back to you.

Best regards
Andreas