This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is attempting to upgrade to version 5.3.2 of WC Multilingual & Multicurrency but encounters an 'Update failed: undefined' error.
Solution:
1. We recommend following the steps provided by our colleague in an existing support ticket, which can be found here: https://wpml.org/forums/topic/update-failed-undefined-12/#post-14874347.
2. If the issue persists, create a full website backup. Then, disable and uninstall the plugin that is causing the issue. After that, manually download the plugin from the following link: https://wpml.org/download/woocommerce-multilingual-multicurrency/?section=changelog. Next, navigate to your site's backend > Plugins > Add new > Upload, select the zip file you downloaded, and install it manually. This should resolve the error as you are not updating the plugin but installing the new version manually.
If this solution does not seem relevant to your situation, please open a new support ticket here: WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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This topic contains 1 reply, has 2 voices.
Last updated by 1 year, 6 months ago.
Assisted by: Mihai Apetrei.
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 WPML Supporter since 03/2018 Languages: English (English ) Timezone: Europe/Bucharest (GMT+03:00) |
