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This topic contains 5 replies, has 2 voices.
Last updated by Itamar 1 year, 1 month ago.
Assisted by: Itamar.
Author | Posts |
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June 5, 2024 at 7:12 am #15705287 | |
florianG-22 |
We seem to be unable to continue with the import/export process. |
June 5, 2024 at 7:38 am #15705369 | |
Itamar WPML Supporter since 02/2016
Languages: English (English ) Timezone: Asia/Jerusalem (GMT+03:00) |
Hi, This ticket has been inactive for quite a while. I didn't get a reply from you. So, I've transformed this chat into a support ticket because you may still need our help. If you do, please reply to this ticket, and one of our supporters will continue helping you. In the chat I asked and explained the following: Are you using the WP All Export plugin for the export? According to the last screenshot you shared, at this stage, you need to go to export the content with WP All Export. Please check this section of our guide. https://wpml.org/documentation/related-projects/wpml-export-and-import/#export-multilingual-content Regards, |
June 5, 2024 at 8:08 am #15705495 | |
florianG-22 |
I am unable to export the data from live site |
June 5, 2024 at 8:12 am #15705559 | |
florianG-22 |
you need to go to export the content with WP All Export. # After doing this way I got the below error. Screenshot - hidden link |
June 5, 2024 at 10:30 am #15706202 | |
florianG-22 |
can you please respond? |
June 5, 2024 at 1:39 pm #15707128 | |
Itamar WPML Supporter since 02/2016
Languages: English (English ) Timezone: Asia/Jerusalem (GMT+03:00) |
Hi, Have you tried the troubleshooting link? Please share access to your site and a video of your process of encountering this problem. You can use Loom, a free online screencast service - hidden link. If you need further help with this, please share the access details to your site with me. Privacy and Security Policy |
June 7, 2024 at 11:41 am #15715847 | |
florianG-22 |
Same problem as with another ticket, so we continue there... |