We can't add installment transaction commission on the payment page

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This topic contains 5 replies, has 2 voices.

Last updated by Subash Chandra Poudel 1 year, 11 months ago.

Assisted by: Subash Chandra Poudel.

Author	Posts
July 5, 2023 at 9:22 am #13948135
fikretT	Tell us what you are trying to do? Add commission rate if user wants to pay in installments Is there any documentation that you are following? No Is there a similar example that we can see? What is the link to your site? nakvaryum.com Video: hidden link
July 5, 2023 at 7:15 pm #13953557
Subash Chandra Poudel	Hi there, I will need a few more info to get more insight on the issue. - Can you please let me know what payment option / plugin are you using? - Do you set a fixed commission from options in the wp-admin ? or is it set dynamically by the code/plugin? - Will it be possible for you to test the issue on a staging/test site with minimal setup/plugins with a default them and see if the issue is replicated there or not? Regards, Subash
July 8, 2023 at 5:43 am #13970841
fikretT	We will prepare a test site and inform you so that you can review it.
July 8, 2023 at 6:16 pm #13971869
Subash Chandra Poudel	Thank you for the updates. Sure, please let us know along with the details asked for before once you finish the tests. I have also enabled the private reply for you to share site access credentials in case you need to send it for us to check the issue further.
July 17, 2023 at 11:52 am #14049037
fikretT	Hello, Sorry for keeping you waiting. We encountered a problem on the test site. We are talking to a different plugin author to fix this. We'll let you know when they fix the issue. Thank you
July 18, 2023 at 8:37 am #14055943
Subash Chandra Poudel	Hi there, Sure, please let us know once other fixes are made and the test site is setup for testing the issue with WPML. I have enabled the private reply for you to share site access credentials safely.

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