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This topic contains 1 reply, has 2 voices.

Last updated by Waqas Bin Hasan 1 year, 5 months ago.

Assisted by: Waqas Bin Hasan.

Author Posts
August 14, 2023 at 9:40 am #14196287

matteoA-21

I am trying to: show product categories on home page with shortcode [product_categories number="0" parent="0" columns="5"]
it works for all languages except for the default one (currently FR)

Link to a page where the issue can be seen: hidden link

I expected to see: categories

Instead, I got: nothing

August 15, 2023 at 8:40 am #14201683

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hello Matteo,

Thank you for contacting the support.

Before proceeding further, may I ask you to try the following?

IMPORTANT: Take full backup of your website and database beforehand. It is highly advised to try the following on a staging/dev site first, so your live website isn't compromised.

- Fix “WP Memory Limit” to at least 128MB while 256MB is recommended. See https://wpml.org/home/minimum-requirements/ for detailed information. You can set this in your wp-config.php file by adding following code:

define( 'WP_MEMORY_LIMIT', '128M' );
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

Remember to add these lines before the line where it says:
/* That's all, stop editing! Happy publishing. */

- Then deactivate all plugins except WPML's and WooCommerce and switch to your parent theme. And check if you still run into the same problem?

Please let me know and I'll try my best to help you further on the matter.

Regards.