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This topic contains 1 replies, has 2 voices.

Last updated by Lauren 1 year, 6 months ago.

Assisted by: Lauren.

Author Posts
June 7, 2024 at 2:10 pm #15717062

carloC-8

Background of the issue:
I use Woocommerce Bookings for my services and I need help with my booking confirmations emails. By default, the customer receives 2 emails (each one for the site's languages). If I put some text in the pending confirmation email's fields from Woocommerce settings, it doesn't seem to interact with WPML. I have already seen the issue below but nothing seems to change by putting this function in my theme's file: https://wpml.org/errata/woocommerce-bookings-multiple-booking-confirmation-emails-sent-for-each-language/

Symptoms:
The customer receives two booking confirmation emails, one for each language, and the pending confirmation email's fields from Woocommerce settings do not interact with WPML.

Questions:
How can I prevent customers from receiving two booking confirmation emails for each language?
Why doesn't the text in the pending confirmation email's fields from Woocommerce settings interact with WPML?

June 7, 2024 at 3:29 pm #15717326

Lauren
WPML Supporter since 10/2015

Languages: English (English )

Timezone: America/New_York (GMT-05:00)

I have escalated this ticket to our compatibility team and I will update here as soon as I have more information.