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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are managing a multilingual website with WPML in English, Spanish, and German. You are facing issues where the German flag is not displaying on your page, your WPML account shows an inactive key despite the plugin being registered, and the number of pages in each language is inconsistent.
Solution:
If you're experiencing these issues, we recommend checking the following:
1. Navigate to Pages in your WordPress dashboard.
2. Use the filter to select German.
3. Ensure that the 'Casa Karen' page is published and not in the trash.

If this solution does not resolve your issues or seems outdated, or if it does not apply to your case, please open a new support ticket. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at WPML Support Forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 3 replies, has 0 voices.

Last updated by Carlos Rojas 7 months ago.

Assisted by: Carlos Rojas.

Author Posts
August 31, 2025 at 10:10 am #17360201

joannesB

Background of the issue:
I am trying to manage a multilingual website using WPML with three languages: English, Spanish, and German. I have added translations for a page on my site, hidden link, but I am experiencing issues with the German language display.

Symptoms:
The German flag is not showing on the page, and the WPML account shows an inactive key despite the plugin being registered. Additionally, the number of pages in each language is not consistent.

Questions:
Why is the German flag not showing on the page hidden link?
Why does my WPML account show an inactive key while the plugin is registered?
Why is the number of pages not consistent across the three languages?

September 1, 2025 at 9:30 am #17361882

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hello,
Thank you for contacting us

Please go to Pages -> Filter by German -> Make sure the 'Casa Karen' page is published and/or not in the trash.

Regards,
Carlos

September 1, 2025 at 6:23 pm #17363942

joannesB

why still key shows inactive ? did you check on that. ? i have 60k credits there . see attachment

Screenshot_3888.png
September 2, 2025 at 9:05 am #17364947

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi there,

In order to follow our support policy of solving one issue per ticket, I kindly ask you to answer my previous message, and then we can continue with the new issue related to the inactive key