an error during import of csv file

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Elementor users - please update WPML to the latest version to maintain compatibility. More details here - https://wpml.org/changelog/2024/12/wpml-4-6-15-critical-update-for-elementor-sites/

Tagged: Documentation request

This topic contains 0 replies, has 1 voice.

Last updated by alirezaS-3 2 days, 19 hours ago.

Author	Posts
December 20, 2024 at 7:18 am #16532213
alirezaS-3 Site owner	Background of the issue: I'm using the built-in CSV importer. The first import with products in language EN completes without errors. The next import with products in language DE shows an error. I didn't tick the option 'Existing products that match by ID or SKU will be updated. Products that do not exist will be skipped.' In the CSV files, I have the three WPML fields 'Meta:_wpml_import_translation_group, Meta:_wpml_import_language_code, Meta:_wpml_import_source_language_code'. Symptoms: The second import shows the error: 'Import complete! Products were skipped' and for each product: 'A product with this SKU already exists.' Questions: Why are products being skipped during the second import? It should import both csv files (ie. for both languages) What's the issue/solution ?

Author

Posts

December 20, 2024 at 7:18 am #16532213

alirezaS-3 Site owner

Background of the issue:
I'm using the built-in CSV importer. The first import with products in language EN completes without errors. The next import with products in language DE shows an error. I didn't tick the option 'Existing products that match by ID or SKU will be updated. Products that do not exist will be skipped.' In the CSV files, I have the three WPML fields 'Meta:_wpml_import_translation_group, Meta:_wpml_import_language_code, Meta:_wpml_import_source_language_code'.

Symptoms:
The second import shows the error: 'Import complete! Products were skipped' and for each product: 'A product with this SKU already exists.'

Questions:
Why are products being skipped during the second import? It should import both csv files (ie. for both languages)
What's the issue/solution ?