Skip to content Skip to sidebar

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: America/Los_Angeles (GMT-07:00)

Tagged: 

This topic contains 3 replies, has 0 voices.

Last updated by Bobby 6 days ago.

Assisted by: Bobby.

Author Posts
December 5, 2025 at 4:41 am #17636675

andreasM-70
Site owner

Hello,

My customer has noticed an increase in wait time when viewing listings in the backend.
For example, a custom post type listing (paginated at 50, overall only 102 posts) takes anywhere between 1 and 3 minutes to load.
We've only got two languages on the page, automatic translations via DeepL are active.

I've followed other forum threads on how to troubleshoot performance but most of them aim for the frontend, not the backend.

Please take a good look at my attached screenshots and let me know why that query is performing so poorly and if there's something I can do to remedy it.

December 5, 2025 at 5:05 am #17636712

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hi there,

Thank you for sharing the screenshot! The query is concerning and I would like to take a closer look.

In the meantime please verify the following before we move forward:

1. Go to WPML->Support->Troubleshooting-> Run :

“Set language information”

“Fix element_type collation”

“Fix post type assignment”

“Synchronize taxonomies”

“Clear the cache in WPML”

“Remove ghost entries in translation tables”

---> Does this help reduce the query?

2. Go to the database table wp_icl_tranlsations and share with me a screenshot of the database index tables if possible.

Let me know your results, please.

December 5, 2025 at 8:28 am #17637056

andreasM-70
Site owner

Thanks for the quick response!
Did all recommended clean-ups in the troubleshooting section, unfortunately did not help.
Not sure what the index table is in the phpmyadmin that I have, but I've attached the structure and a sample of data - hope that's what you were after.

wp_icl_translations_data.jpg
wp_icl_translations_structure.jpg
December 6, 2025 at 12:29 am #17639863

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Thank you!

It looks OK, I would like to request temporary access (wp-admin and FTP) to your site to test the issue.
(preferably to a test site where the problem has been replicated if possible)

**Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken **

I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/
You will find the needed fields for this below the comment area when you log in to leave your next reply.
The information you enter is private which means only you and I have access to it.

NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin.

Thank you,
Bobby