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This topic contains 17 replies, has 0 voices.

Last updated by Kor 5 months, 2 weeks ago.

Assisted by: Kor.

Author Posts
November 13, 2025 at 6:55 am #17573318

piaP-6

Background of the issue:
I am trying to show the default PayPal checkout buttons from the WooCommerce PayPal Payments plugin while limiting the payment method to only Germany. The issue can be seen on this page: hidden link if you check out and choose to ship to Germany. You can choose the payment method but there are no checkout button.

Symptoms:
The PayPal checkout buttons are not showing when I limit the payment method to a specific country, in this case, Germany. I expected to see the buttons, but instead, I got no buttons.

Questions:
Why are the PayPal checkout buttons not showing when limiting the payment method to Germany?

November 13, 2025 at 11:17 am #17574452

Kor

Thanks for contacting us. Are you saying that there is a missing PayPal button here in the checkout page, as shown in the attached screenshot?

If not, please list the steps to replicate the issue or share a short screen recording showing us the issue.

Screenshot_191.png
November 13, 2025 at 11:19 am #17574472

piaP-6

Hi Kor,

You are almost there! Please select "Germany" as the customer country. After that, you will get a PayPal payment method. Please select the method and see that the checkout/pay button is missing.

November 13, 2025 at 2:10 pm #17575343

Kor

Thanks for your reply. I can see the missing continue button when I select PayPal as checkout.

Screenshot_193.png
November 14, 2025 at 6:06 am #17577177

piaP-6

Hi Kor,

Good to hear that it is the same at your end. So.. How do I get the button back? As I said, if I do not limit the payment method to countries, the button is showing correctly ad shown in the attached image.

udklip wpml.PNG
November 14, 2025 at 7:46 am #17577596

Kor

Thanks for your reply.

I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

November 14, 2025 at 12:21 pm #17579024

piaP-6

Hi Kor,

I will not be able to give you that. The site is 40GB+ and I have tried several times to make a test site, but it will always fail. Additionally, I cannot give you access to a server with thousands of customer information.

Could you please test the plugin in your own end and see if the problem also happens on a dummy site?

Best Regards,
Peter

November 14, 2025 at 7:55 pm #17580166

Kor

Thanks for your reply. I've prepared a sandbox site for you here hidden link and could you please replicate the issue over there so that I can troubleshoot this further for you?

Please do not import the entire site.

November 18, 2025 at 8:08 pm #17589626

piaP-6

Thanks for the link. I have had some days off, and need a couple of days more to answer.

November 21, 2025 at 10:05 am #17598229

piaP-6

I have now replicated the issue: hidden link

1. Start using incognito mode.
2. Please go to the product: hidden link
3. Add it to the cart
4. Go to checkout: hidden link
5. Choose Germany/Deutschland as Shipping Country
6. Choose PayPal as the payment method.
7. Realize that there is no button to proceed.

Only happens when the payment method is limited to a specific country.

November 21, 2025 at 5:58 pm #17600279

Kor

Thanks for your reply. I've edited the payment method in the German language as shown in the attached screenshot, and now I can see the PayPal button in the German checkout page. Is this what you're trying to achieve?

Screenshot_47.png
Screenshot_48.png
November 21, 2025 at 6:06 pm #17600311

piaP-6

Please use incognito mode, as it will be the most accurate for non-logged-in users. Still does not work here: hidden link

November 21, 2025 at 6:47 pm #17600403

Kor

Thanks for your reply. Could you check the English language checkout page here? It's not showing the PayPal button either.

hidden link

Screenshot_52.png
November 21, 2025 at 6:51 pm #17600418

piaP-6

Hi Kor,

I wouldn't expect it was different? I think, I miss your point?

November 21, 2025 at 7:10 pm #17600454

Kor

Thanks for your reply. Please allow me to escalate this to our 2nd Tier Support for further investigation. I will come back to you once I've feedback.

The topic ‘[Closed] Buttons from WooCommerce PayPal Payments are not showing when limiting the payment method to a speci…’ is closed to new replies.