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This topic contains 1 reply, has 2 voices.

Last updated by Laura 1 year, 4 months ago.

Author Posts
October 1, 2024 at 12:54 pm #16240504

Malene

Background of the issue:
We are trying to do a WooCommerce checkout with PayPal (plugin: WooCommerce PayPal Payments). We have set the WooCommerce Multilingual & Multicurrency 'Switching languages when there are items in the cart' to 'Prompt for a confirmation and reset the cart' and 'Switching currencies when there are items in the cart' to 'Prompt for a confirmation and reset the cart' to see if this made a difference, but it still fails. hidden link

Symptoms:
The payment could not be processed. Please try again or contact the store administrator. [UNPROCESSABLE_ENTITY] The requested action could not be performed, was semantically incorrect, or failed business validation. hidden link PayPalGateway.php:685 [UNPROCESSABLE_ENTITY] The requested action could not be performed, was semantically incorrect, or failed business validation. hidden link OrderEndpoint.php:584 Order status changed from payment pending to failed. The order shows the DKK currency, when the order is EUR currency.

Questions:
Why is the order showing DKK currency when it should be EUR?
How can we resolve the 'Cannot_Mix_Currencies' error during PayPal checkout?

October 1, 2024 at 1:55 pm #16240934

Laura
WPML Supporter since 05/2018

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+01:00)

Hi,

thanks for contacting us.

The issue is not with WPML directly but with PayPal payments and affected other multicurrencies plugins.

Please check here for updates.

The topic ‘[Closed] Cannot mix currencies’ is closed to new replies.