You are trying to generate a privacy statement page with Complianz in both Dutch (NL) and French (FR), but the pages are not displaying in the corresponding languages. Instead, they remain in English (EN).

For the Dutch version, the files have been successfully retrieved and the translation is functioning correctly. However, for the French version, the files are not being automatically retrieved for translation. We recommend that you manually translate these via WPML > String Translation. Search for the text segments in this section and add the translations manually. If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at <a href=\'https://wpml.org/known-issues/\'>https://wpml.org/known-issues/</a>, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, you can open a new support ticket for further assistance at <a href=\'https://wpml.org/forums/forum/english-support/\'>WPML support forum</a>.

Complianz privacy statement documents in other languages

This is the technical support forum for WPML - the multilingual WordPress plugin.

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Tagged: Bug

This topic contains 2 replies, has 0 voices.

Last updated by Lucas Vidal de Andrade 1 month, 1 week ago.

Assisted by: Lucas Vidal de Andrade.

Author	Posts
October 17, 2025 at 9:39 am
Christian	Background of the issue: I am trying to generate a privacy statement page with Complianz and have created the NL and FR pages. However, these pages don't display in the corresponding languages. I have contacted Complianz, and they advised me to contact WPML as it appears to be a WPML issue. The issue can be seen at: hidden link Symptoms: The NL and FR pages remain in EN instead of being translated into the corresponding languages. Questions: Why are the NL and FR pages not displaying in the corresponding languages? How can I resolve the issue of the pages remaining in EN?
October 17, 2025 at 3:56 pm #17494735
Lucas Vidal de Andrade WPML Supporter since 11/2023 Languages: English (English ) Timezone: Europe/Vienna (GMT+01:00)	Hello there, I've downloaded a copy of your website, deactivated all unrelated plugins and your theme, but couldn't find any conflicts. The behavior was the same. Since the content from the policy itself is not on the website, I'll need to check it further. I'll get a second opinion with my colleagues and keep you informed. Thank you.
October 23, 2025 at 8:52 am #17511430
Lucas Vidal de Andrade WPML Supporter since 11/2023 Languages: English (English ) Timezone: Europe/Vienna (GMT+01:00)	Hello there, The FR files are not being retrieved/provided for translation. We were able to retrieve the NL files, and the NL translation is working. For French, you will need to translate them manually via WPML > String Translation. Simply search for the text segments there and add the translations. Let me know if that works out for you. Thank you for your patience.