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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 6 replies, has 0 voices.

Last updated by Kor 1 day, 16 hours ago.

Assisted by: Kor.

Author Posts
May 22, 2025 at 3:24 pm #17062674

walterS-22

Background of the issue:
I want to remove English translations from our website hidden link. I am following the instructions provided here: https://wpml.org/faq/how-to-completely-remove-a-language-from-your-site/

Symptoms:
Deleting language translation completely fails.

Questions:
How can I delete the English language translations?

May 23, 2025 at 1:20 am #17063891

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for contacting us. Could you tell me what errors you're getting when you try to remove the language? Also, could you open the browser inspector tool and let me know if you see any console errors while deleting the language?

May 27, 2025 at 11:42 am #17077951

walterS-22

Hi, Kor, thank you for your assistance. Deleting the english language from WPML -> Languages does fail. The window never closes, the points-thingy turns forever.

uncaught-error.png
deleting-english-language-is-stuck.png
deleting-english-language-yes.png
May 27, 2025 at 11:52 am #17078152

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I can see that some English language contents are preventing you from deleting that language. You might need to manually delete the contents.

Could you share WP admin access here so that I could show you how this is done?

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

May 27, 2025 at 2:15 pm #17079170

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

Please refer to this screen recording that shows you what I did to manually remove the English language content. hidden link

1. Enable the English Language

2. Navigate to posts and delete the English translated posts.

3. Go to trash bin and permanently delete the posts.

May 27, 2025 at 2:27 pm #17079261

walterS-22

Thank you kindly, Kor, for the explicit recording. I will proceed as you suggest, but not today. I have other jobs that need pursuing. Tomorrow I'll try that.
Best regards, Olaf

May 27, 2025 at 2:29 pm #17079265

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. Alright then, let me know how it goes.