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This topic contains 4 replies, has 0 voices.

Last updated by juliusM 3 hours, 41 minutes ago.

Assisted by: Bruno Kos.

Author Posts
September 11, 2025 at 4:13 am #17392530

juliusM

Background of the issue:
I am trying to show the correct delivery times for products in the English version of the site. I expected to see delivery times displaying correctly in the EN products, just like in the DE version. I opened a ticket before about this issue but it got closed and I cannot reopen it. Here is the link to the previous ticket: https://wpml.org/forums/topic/delivery-times-from-woocommerce-germanized-showing-incorrect-values-on-english-translations-after-sw/

Symptoms:
The delivery times in EN are not displaying correctly. When the WooCommerce Multilingual & Multicurrency (WMCL) plugin is active, delivery times in EN are missing/incorrect. When WMCL is deactivated, delivery times in EN display correctly. I tested with a minimal setup and switched to the Storefront theme, but the issue persists.

Questions:
Why are the delivery times not displaying correctly in the English version when WMCL is active?
How can I resolve the issue with delivery times in the English version?

September 11, 2025 at 9:28 am #17393358

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

I noticed my colleague had asked if you could reproduce this issue in a sandbox, but since there was no reply, the ticket was closed. Would you be open to assisting with this? If so, I can set up a new sandbox with WooCommerce and WPML for you.

September 11, 2025 at 11:37 am #17394086

juliusM

Hi,

Thank you for your follow-up. Yes, I’d be happy to assist with reproducing this issue in a sandbox. Please go ahead and set up a new sandbox with WooCommerce and WPML, and I’ll replicate the problem there.

I appreciate your help in moving this forward.

September 11, 2025 at 1:27 pm #17394506

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+02:00)

Here is the sandbox:
hidden link

September 13, 2025 at 8:40 am #17399039

juliusM

Hi,

I will try to reproduce the issue please do not close the ticket.

Thanks.