Elementor string translation issue

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are using the Tripgo WordPress theme with WPML and are unable to translate certain texts/strings as they do not appear in the String Translation tool.
Solution:
We recommend continuing the discussion in the existing support ticket where we are already addressing this issue. This helps in avoiding duplicate threads and ensures your issue receives the proper attention. You can follow up and find more details here: https://wpml.org/forums/topic/elementor-string-translation-issue/.

If this solution does not apply to your case, or if it seems outdated, please open a new support ticket. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can also contact us directly at the WPML support forum.

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Tagged: Exception

This topic contains 2 replies, has 1 voice.

Last updated by Andrey 1 week ago.

Assisted by: Andrey.

Author	Posts
December 5, 2025 at 10:59 am #17637817
andranikA	Hello, I am using the Tripgo WordPress theme together with WPML, and I am having issues translating some of the theme’s texts/strings. These words and phrases do not appear in String Translation, and I am not able to translate them through the usual WPML tools. Could you please help me understand how to make the Tripgo theme fully translatable?
December 5, 2025 at 11:01 am #17637822
andranikA	Need live chat
December 5, 2025 at 11:33 am #17637986
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	Thank you for contacting WPML support. If no supporter is available for live chat at that time, your request is automatically converted into a support ticket. I also noticed that we are already assisting you with this issue here: https://wpml.org/forums/topic/elementor-string-translation-issue/ To ensure your issue receives the proper attention and to avoid duplicate threads, please continue the discussion in that support ticket.