Problem: The client was unable to translate certain texts and strings on their website using WPML.
Solution: We recommended several steps to make the strings translatable: 1. Enable auto-detection in WPML → String Translation and visit the front-end in a non-default language to help WPML detect and register the strings. 2. If strings are still missing, use WPML → String Translation → Utilities → Admin Texts Translation to find and select strings from theme or plugin options for translation. 3. If strings are not found in Admin Texts, scan the theme or plugin directly from WPML → Theme and plugin localization. 4. Check WPML → Translation Dashboard under Templates or Template Part sections for embedded strings in theme parts.
If these steps do not resolve the issue, it might be due to strings being hardcoded in theme/template files or using non-WPML-compatible functions. In such cases, a manual inspection of the texts and their page sources is necessary. We recommend not repeating previously confirmed ineffective steps and considering alternate methods like registering text via WPML hooks or direct gettext review.
If the solution provided here is outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at WPML support forum for further assistance.
Problem: If you're experiencing an issue where hovering over the flag in the WPML language switcher displays HTML code instead of the expected tooltip or language name, this might be due to how the theme handles HTML in menu items. Solution: 1. **Check Language Switcher Options**: Review your language switcher settings in WPML to ensure no HTML code is entered in fields meant for plain text. Navigate to WPML → Languages and check the 'Language switcher options' and 'Edit Languages' sections. 2. **Clear Caches**: If you're using a caching plugin or have server-side caching, clear these to ensure they're not causing the issue. 3. **Increase WP Memory Limit**: Increase your WordPress memory limit to at least 128MB by adding
define('WP_MEMORY_LIMIT', '256M');
in your
wp-config.php
file. 4. **Contact Theme Developers**: The issue might stem from how your theme's menu walker handles HTML. Contact your theme developers for a fix or try modifying the
start_el()
method in your theme's menu walker file to strip HTML tags from titles. 5. **Workaround**: As a temporary solution, you can add the following code to your child theme's
functions.php
to remove the title attribute for WPML switcher items:
If these steps do not resolve your issue or if the solution seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: You are using the Tripgo WordPress theme with WPML and are unable to translate certain texts and strings within the theme as they do not appear in the String Translation tool.
Solution: We discovered that the theme includes custom Elementor elements that are not registered, which is why WPML does not recognize them for translation. To resolve this, you need to register these custom Elementor widgets for translation. Follow the steps below: 1. Refer to our documentation on registering custom Elementor widgets for translation: https://wpml.org/documentation/support/multilingual-tools/registering-custom-elementor-widgets-for-translation/ 2. Add the following XML configuration in WPML > Settings > Custom XML configuration:
3. Make a minor update to the original page, then edit the translation. The strings should now be available for translation and appear correctly on the front end.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum.
Problem: You are using the Tripgo WordPress theme with WPML and are unable to translate certain texts/strings as they do not appear in the String Translation tool. Solution: We recommend continuing the discussion in the existing support ticket where we are already addressing this issue. This helps in avoiding duplicate threads and ensures your issue receives the proper attention. You can follow up and find more details here: https://wpml.org/forums/topic/elementor-string-translation-issue/.
If this solution does not apply to your case, or if it seems outdated, please open a new support ticket. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can also contact us directly at the WPML support forum.
Problem: You are using the Tripgo WordPress theme with WPML and are unable to translate certain texts/strings as they do not appear in the String Translation tool. Solution: We recommend continuing the discussion in the existing support ticket where we are already addressing this issue. This helps in avoiding duplicate threads and ensures your issue receives the proper attention. You can follow up and find more details here: https://wpml.org/forums/topic/elementor-string-translation-issue/.
If this solution does not apply to your case, or if it seems outdated, please open a new support ticket. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can also contact us directly at the WPML support forum.
