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Tagged: Not WPML issue
This topic contains 4 replies, has 0 voices.
Last updated by Dimitris 1 day, 4 hours ago.
Assisted by: Andreas W..
Author | Posts |
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February 20, 2025 at 5:00 pm #16730794 | |
Dimitris |
Background of the issue: Symptoms: Questions: |
February 20, 2025 at 8:09 pm #16731260 | |
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Hello, Please revise the right sidebar of the WordPress Editor on the original page. Here you need to set the translation method to "WordPress Editor" if you are planning to create the translation directly in WordPress. It might be the case that this option is set to "WPML Translation Editor" and you currently have a job in progress that is not yet completed and published. If this will not clarify the cause of the issue, please let me know. Best regards |
February 20, 2025 at 9:27 pm #16731453 | |
Dimitris |
Hi, |
February 21, 2025 at 3:31 am #16732024 | |
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
My apologies, as I am not sure if I understand correctly how you are trying to translate the content. Do you want to use the WordPress Editor to the WPML Translation Editor for creating the translation? Please do this: Open the original page inside the WordPress Editor. Inside the right sidebar of the WordPress Editor on the original page you should see translation method options, which can be: Which option is here currently set? Which symbol does the translation status display? |
February 21, 2025 at 6:00 pm #16734836 | |
Dimitris |
Hi, When I visit one of "Properties" pages in the other two languages where there is no problem, then these options that are you describing to me, do not appear in the sidebar, see the attached photo. |
February 21, 2025 at 6:20 pm #16734928 | |
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Hi, I would like to offer to take a closer look and request temporary access (wp-admin and FTP) to the site to investigate the issue further. The required fields are below the comment section when you log in to leave the next reply. The information you provide is private, meaning only you and I can see and access it. IMPORTANT If you can't see the "wp-admin / FTP" fields, your post and site login details will be set to "PUBLIC". DO NOT publish the data unless you see the required wp-admin / FTP fields. The private reply form looks like this: The next time you reply, click on "I still need assistance". Video: Please note that we are obliged to request this information individually on each ticket. We are not allowed to access any credentials that were not specifically submitted on this ticket in the private response form. Best regards |
February 22, 2025 at 2:51 pm #16736451 | |
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
I am not sure yet if this is a WPML issue, as I can see the same problem once I disable WPML. Possible reasons: The FTP access to your website does not work. I can not log in to the server. --- I ran into an error while trying to solve the issue. The site is currently displaying a 500 error. To make the site currently available again please go to your hosting panel, open the file manager for the site, open the wp-config.php file and remove the entry: define('WP_ALLOW_REPAIR', true) Please leave me a message once you are done with this. |
February 22, 2025 at 4:18 pm #16736596 | |
Dimitris |
hi, i remove the code: define('WP_ALLOW_REPAIR', true) |
February 22, 2025 at 5:23 pm #16736741 | |
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
I am not sure what is causing this issue, but the problem persists once I disable WPML. At this point, all properties will be assigned to the site's default language and none of them will open. If I create a new property the issue does not occur. Have you already consulted the Houzez Support Team about the problem? |
February 23, 2025 at 6:41 pm #16738506 | |
Dimitris |
hi, |
February 25, 2025 at 5:15 pm #16747279 | |
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
As mentioned earlier, this issue persists even if I disable WPML which means that this seems not to be an issue that is solvable from our side. I suggest you contact the Houzez Support Team. |
February 25, 2025 at 5:51 pm #16747361 | |
Dimitris |
ok, i will contact them |