I cant see some of my products and categories

This thread is resolved. Here is a description of the problem and solution.

Problem:
I am having an issue with product categories not displaying correctly in the translated version of my WooCommerce store.

Solution:

Go to WooCommerce->WooCommerce Multilingual->Settings->Troubleshooting-> Select " Sync products categories (display type, thumbnail):" and click on Start.
Go to Products->Categories-> switch to Spanish and locate the category. Check if products are assigned to it (look under count).
If the issue persists after these steps, try the following:

Go to WooCommerce > Status > Tools > Term counts: Click on Recount terms (do it for both languages).
Go to WPML > Support > Troubleshooting > Click on: Synchronize posts taxonomies (for Products and Variations).
Relevant Documentation:
N/A

Keywords: WooCommerce, product categories, translation, troubleshooting, issue resolved.

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This topic contains 4 replies, has 2 voices.

Last updated by Bobby 1 year, 1 month ago.

Assisted by: Bobby.

Author	Posts
October 11, 2023 at 2:45 pm #14560367
simeonN-2	Hello there, Please check the video so you can understand my problem. hidden link Thank you!
October 11, 2023 at 5:54 pm #14561269
Bobby Supporter Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00)	Hello, Thank you for your screencast! When I review this product which is in the right category(you can see the category listed) hidden link If I switch to the translated version of it I can see that it's not placed in the correct category. Please try this and let me know your results: 1. Go to WooCommerce->WooCommerce Multilingual->Settings->Troubleshooting-> Select " Sync products categories (display type, thumbnail):" and click on Start Do they show ok now? 2. Go to Products->Categories-> switch to Spanish and locate the category --> do you see products assigned to it? (look under count) Let me know your results, please.
October 12, 2023 at 6:51 am #14562905
simeonN-2	Hello, I just did this, but nothing happened. The count is still the same. Best Regards, Simeon
October 12, 2023 at 7:17 am #14563115
simeonN-2	UPDATE - FIXED ISSUE I did a bit of searching and I found a similar case that was solved. Here is what I did: Go to WooCommerce > Status > Tools > Term counts: Click on Recount terms (do it for both languages) Go to WPML > Support > Troubleshooting > Click on: Synchronize posts taxonomies (for Products and Variations) Now my problem is fixed! Thank you!
October 12, 2023 at 5:45 pm #14567949
Bobby Supporter Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00)	Glad to hear this was resolved, and thank you for sharing with us your steps !