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Supporter timezone: Africa/Cairo (GMT+02:00)
Tagged: Compatibility
This topic contains 0 replies, has 1 voice.
Last updated by Osama Mersal 3 days, 12 hours ago.
Assisted by: Osama Mersal.
Author | Posts |
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December 9, 2024 at 8:10 pm #16494975 | |
rannooo |
Background of the issue: Symptoms: Questions: |
December 12, 2024 at 5:28 am #16506010 | |
Prosenjit Barman Supporter
Languages: English (English ) Timezone: Asia/Dhaka (GMT+06:00) |
Hi There! Before this thread gets assigned to my colleague, I'd like to offer some initial guidance or potential solutions. Since you're using the ACF Link field and selecting internal links, the links should update automatically during translation. However, this depends on whether the associated page exists in the language you’re viewing. If the page is not available in that language, the link will not be updated. If you can confirm that the page exists and the issue persists, please try the following steps to see if they help resolve the problem: - Please go to `WPML > Settings` and scroll to the Translate Link Targets section. Please give it a try and let us know how it goes. We'll be happy to help if you need further assistance in this matter. Best regards, |
December 12, 2024 at 7:06 pm #16509315 | |
rannooo |
1. I confirm that these pages exist in all other languages Note that I can see the link URLs in the translation interface when I search for them (without being autotranslated). |
December 16, 2024 at 12:35 pm #16517333 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, Thanks for contacting WPML forums support. I'll be glad to help you today. First of all, sorry for the late reply; it was due to a higher workload. I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Your answer will be private, meaning only you and I can access it. ❌ Please backup your database and website ❌ ✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical. ✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site. Best regards, |
December 19, 2024 at 9:45 am #16529207 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, Thanks for the access details. I got a critical error message when trying to edit the home page in the default language. I tried to install the Duplicator plugin to take a local copy of the site to debug the issue further, but your server banned it. Would you please share a snapshot of your site to install it locally and debug the issue? Best regards, |
December 19, 2024 at 4:56 pm #16531215 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, Thanks for the package. I was able to replicate the issue on this hidden link">sandbox site. The issue can be seen on this hidden link">page. I'll consult our 2nd tier support team and update you as soon as I get their reply. Best regards, |
December 26, 2024 at 9:35 am #16546518 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, Thanks for your patience. Our compatibility team is aware of the issue, which should be fixed in the next ACF Multilingual release. Kindly check the changelog here. Please install the beta version of the plugin and check if it fixes the issue. Best regards, |
December 30, 2024 at 3:01 pm #16553588 | |
rannooo |
Thank you. I will keep an eye on the changelog |
December 30, 2024 at 3:04 pm #16553591 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, Please let me know if you need further assistance regarding this issue. Happy New Year! Best regards, |