Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 reply, has 0 voices.

Last updated by Waqas Bin Hasan 1 month ago.

Assisted by: Waqas Bin Hasan.

Author Posts
December 2, 2024 at 9:56 pm #16468610

katarzynaT-5

Background of the issue:
I am experiencing an issue with the rounding of product prices in different currencies on my translated pages using WPML. In the WooCommerce Multilingual & Multicurrency -> Multicurrency section, I have configured rounding for both the Romanian and Polish pages. The currencies on these pages are derived from the main currency (€). I have ensured that the rounding option is enabled for each of these currencies in the settings.

Symptoms:
Despite the rounding settings, the prices on the translated pages are not rounded and include decimal values.

Questions:
How can I fix this so that the prices on the translated pages are properly rounded according to the configured settings?

December 5, 2024 at 9:22 am #16480279

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting the support.

I'm trying to observe the issue in your site but apparently I see the prices rounded (see attached). Can you please confirm if the issue has been resolved or am I missing something?

Besides this, if issue is still present, can you please try the following?

IMPORTANT: Take a full backup of your site and database before proceeding. It is highly advised to try these on a dev or staging site first, so your live site isn't compromised.

1) Update WordPress to the latest version.
2) Deactivate all plugins except WPML, String Translation, WooCommerce and WCML.
3) Switch to a standard theme like 2024 or 2021.
4) Check for the issue if it still happens.
5) Then start activating plugins one by one while keep checking for the issue. This way you 'll be able to pinpoint a conflict when & where it starts creating the problem.
6) If after activating all plugins you see that it still works fine, then switch to your theme and see if that's causing it.

Please let me know your findings and I'll try my best to help you further on the matter.

Regards.

Screenshot 2024-12-05 141716.jpg