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Supporter timezone: America/Lima (GMT-05:00)

This topic contains 1 reply, has 0 voices.

Last updated by Andreas W. 2 days, 13 hours ago.

Assisted by: Andreas W..

Author Posts
June 26, 2025 at 8:35 pm #17174308

francoisV-9

Background of the issue:
I updated WPML to version 4.7.6 and attempted to update the translation of a product page. I clicked on the round 'arrows' to update the translation, checked 'Translation complete,' and clicked 'Save and close.' However, the page remains stuck at 'Saving in progress.' The issue can be seen on the Dutch translated page: hidden link. I expected to see the Dutch translation on this page.

Symptoms:
The page stays blocked at 'Saving in progress,' and the majority of the Dutch page content disappeared from the website.

Questions:
Why is the translation not saving after updating to WPML 4.7.6?
How can I restore the missing content on the Dutch page?

June 26, 2025 at 8:47 pm #17175261

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

It sounds like the translation job got stuck.

Please try to edit the original product inside the WordPress Editor, save the product, and apply the translation again.

If this does not solve the issue, please let me know.

Best regards
Andreas