Hello, i translated from german to englisch and russian. Now the german translation shows russian language. Please check. hidden link. I think it has something to do with author on the right side.
Why the strings are assigned to different source languages would need to be tested. Did the site maybe earlier use a different source language or are you maybe setting options or creating original listings in different admin languages?
The provided credentials do not langer grant access to your site.
I would like to offer to have a closer look at the problem and request temporary access (wp-admin and FTP) to the website to investigate this issue further.
You can find the required fields below the comment section when you log in to leave the next reply. The information you provide is private, which means only you and I can see and access it.
IMPORTANT
Please be sure to make a backup copy of the website and database before allowing us access.
If you can't see the wp-admin / FTP fields, your post and website credentials are set as PUBLIC. DO NOT publish the data unless you see the required wp-admin / FTP fields.
I may have to install a plugin called "All In One WP Migration" to make a copy of the website where I can investigate the issue further.
However, I would also be very grateful if you could provide a staging site or copy of the website from your server yourself for this purpose.
If you have any questions about creating such a staging site, you can consult your hosting provider. Just take note that WPML should be registered on this site again.
If you are unable to provide such a copy of the site for testing, please let me know on this ticket.
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Video: hidden link
Please note that we are obliged to request this information individually on each ticket. We may not access any access information not specifically submitted on this ticket in the private response form.
Kindly take note that I am working today, but I will not be available on Sunday and Monday. If you will not find the time to reply to me today, I will be glad dot assist you on this matter on Tuesday.
Thank you very much for your response. I backed up the data on Saturday and made the necessary corrections myself because I couldn't wait. The website was displaying text in both German and Russian, and I couldn't leave it like that for days because of our customers.
