media-translation : Translation fails in some languages.

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Tagged: Bug

This topic contains 5 replies, has 0 voices.

Last updated by Diego Garcia 1 month, 1 week ago.

Assisted by: Diego Garcia.

Author	Posts
March 5, 2026 at 11:29 am #17874573
alexandreP-37	We're trying to send a page to translation but it fails in 3 languages out of 4. Chinese worked, but KO, FR, JA failed. The original page was created using Elementor (Pro) about a year ago, and updated today. The UI reports this, which suggests the issue lies in the media-translation glue plugin. Job ID: 4297 ATE Job ID: 185033103 Error Type: DownloadError Error Message: array_key_exists(): Argument #2 ($array) must be of type array, null given /var/www/html/web/app/plugins/wpml-media-translation/classes/media-translation/class-wpml-media-image-translate.php:214 Error Details: { "message": "array_key_exists(): Argument #2 ($array) must be of type array, null given", "code": 0, "file": "/var/www/html/web/app/plugins/wpml-media-translation/classes/media-translation/class-wpml-media-image-translate.php", "line": 214, "trace": [ "/var/www/html/web/app/plugins/wpml-media-translation/classes/media-translation/class-wpml-media-image-translate.php:118", "/var/www/html/web/app/plugins/wpml-media-translation/classes/media-translation/class-wpml-media-image-translate.php:139", "/var/www/html/web/app/plugins/wpml-media-translation/classes/media-translation/class-wpml-media-translated-images-update.php:301", "/var/www/html/web/app/plugins/wpml-media-translation/classes/media-translation/class-wpml-media-translated-images-update.php:155", "/var/www/html/web/app/plugins/wpml-media-translation/classes/media-translation/class-wpml-media-post-images-translation.php:200", "/var/www/html/web/wp/wp-includes/class-wp-hook.php:341", "/var/www/html/web/wp/wp-includes/plugin.php:205", "/var/www/html/web/app/plugins/sitepress-multilingual-cms/inc/translation-jobs/helpers/wpml-save-translation-data-action.class.php:173", "/var/www/html/web/app/plugins/sitepress-multilingual-cms/inc/wpml-private-actions-tm.php:33", "/var/www/html/web/app/plugins/sitepress-multilingual-cms/classes/ATE/class-wpml-tm-ate-jobs.php:90", "/var/www/html/web/app/plugins/sitepress-multilingual-cms/classes/ATE/Download/Consumer.php:32", "/var/www/html/web/app/plugins/sitepress-multilingual-cms/classes/ATE/Download/Process.php:69", "[internal function]:0", "/var/www/html/web/app/plugins/sitepress-multilingual-cms/vendor/wpml/collect/src/Illuminate/Support/Collection.php:603", "/var/www/html/web/app/plugins/sitepress-multilingual-cms/classes/ATE/Download/Process.php:99", "/var/www/html/web/app/plugins/sitepress-multilingual-cms/classes/ATE/REST/Download.php:60", "/var/www/html/web/wp/wp-includes/rest-api/class-wp-rest-server.php:1292", "/var/www/html/web/wp/wp-includes/rest-api/class-wp-rest-server.php:1125", "/var/www/html/web/wp/wp-includes/rest-api/class-wp-rest-server.php:439", "/var/www/html/web/wp/wp-includes/rest-api.php:467", "/var/www/html/web/wp/wp-includes/class-wp-hook.php:341", "/var/www/html/web/wp/wp-includes/class-wp-hook.php:365", "/var/www/html/web/wp/wp-includes/plugin.php:570", "/var/www/html/web/wp/wp-includes/class-wp.php:418", "/var/www/html/web/wp/wp-includes/class-wp.php:821", "/var/www/html/web/wp/wp-includes/functions.php:1343", "/var/www/html/web/wp/wp-blog-header.php:16", "/var/www/html/web/index.php:7" ] } --- Job ID: 4298 ATE Job ID: 185033104 Error Type: DownloadError Error Message: array_key_exists(): Argument #2 ($array) must be of type array, null given /var/www/html/web/app/plugins/wpml-media-translation/classes/media-translation/class-wpml-media-image-translate.php:214 Error Details: { "message": "array_key_exists(): Argument #2 ($array) must be of type array, null given", "code": 0, "file": "/var/www/html/web/app/plugins/wpml-media-translation/classes/media-translation/class-wpml-media-image-translate.php", "line": 214, "trace": [ "/var/www/html/web/app/plugins/wpml-media-translation/classes/media-translation/class-wpml-media-image-translate.php:118", "/var/www/html/web/app/plugins/wpml-media-translation/classes/media-translation/class-wpml-media-image-translate.php:139", "/var/www/html/web/app/plugins/wpml-media-translation/classes/media-translation/class-wpml-media-translated-images-update.php:301", "/var/www/html/web/app/plugins/wpml-media-translation/classes/media-translation/class-wpml-media-translated-images-update.php:155", "/var/www/html/web/app/plugins/wpml-media-translation/classes/media-translation/class-wpml-media-post-images-translation.php:200", "/var/www/html/web/wp/wp-includes/class-wp-hook.php:341", "/var/www/html/web/wp/wp-includes/plugin.php:205", "/var/www/html/web/app/plugins/sitepress-multilingual-cms/inc/translation-jobs/helpers/wpml-save-translation-data-action.class.php:173", "/var/www/html/web/app/plugins/sitepress-multilingual-cms/inc/wpml-private-actions-tm.php:33", "/var/www/html/web/app/plugins/sitepress-multilingual-cms/classes/ATE/class-wpml-tm-ate-jobs.php:90", "/var/www/html/web/app/plugins/sitepress-multilingual-cms/classes/ATE/Download/Consumer.php:32", "/var/www/html/web/app/plugins/sitepress-multilingual-cms/classes/ATE/Download/Process.php:69", "[internal function]:0", "/var/www/html/web/app/plugins/sitepress-multilingual-cms/vendor/wpml/collect/src/Illuminate/Support/Collection.php:603", "/var/www/html/web/app/plugins/sitepress-multilingual-cms/classes/ATE/Download/Process.php:99", "/var/www/html/web/app/plugins/sitepress-multilingual-cms/classes/ATE/REST/Download.php:60", "/var/www/html/web/wp/wp-includes/rest-api/class-wp-rest-server.php:1292", "/var/www/html/web/wp/wp-includes/rest-api/class-wp-rest-server.php:1125", "/var/www/html/web/wp/wp-includes/rest-api/class-wp-rest-server.php:439", "/var/www/html/web/wp/wp-includes/rest-api.php:467", "/var/www/html/web/wp/wp-includes/class-wp-hook.php:341", "/var/www/html/web/wp/wp-includes/class-wp-hook.php:365", "/var/www/html/web/wp/wp-includes/plugin.php:570", "/var/www/html/web/wp/wp-includes/class-wp.php:418", "/var/www/html/web/wp/wp-includes/class-wp.php:821", "/var/www/html/web/wp/wp-includes/functions.php:1343", "/var/www/html/web/wp/wp-blog-header.php:16", "/var/www/html/web/index.php:7" ] } --- Job ID: 4299 ATE Job ID: 185033107 Error Type: DownloadError Error Message: array_key_exists(): Argument #2 ($array) must be of type array, null given /var/www/html/web/app/plugins/wpml-media-translation/classes/media-translation/class-wpml-media-image-translate.php:214 Error Details: { "message": "array_key_exists(): Argument #2 ($array) must be of type array, null given", "code": 0, "file": "/var/www/html/web/app/plugins/wpml-media-translation/classes/media-translation/class-wpml-media-image-translate.php", "line": 214, "trace": [ "/var/www/html/web/app/plugins/wpml-media-translation/classes/media-translation/class-wpml-media-image-translate.php:118", "/var/www/html/web/app/plugins/wpml-media-translation/classes/media-translation/class-wpml-media-image-translate.php:139", "/var/www/html/web/app/plugins/wpml-media-translation/classes/media-translation/class-wpml-media-translated-images-update.php:301", "/var/www/html/web/app/plugins/wpml-media-translation/classes/media-translation/class-wpml-media-translated-images-update.php:155", "/var/www/html/web/app/plugins/wpml-media-translation/classes/media-translation/class-wpml-media-post-images-translation.php:200", "/var/www/html/web/wp/wp-includes/class-wp-hook.php:341", "/var/www/html/web/wp/wp-includes/plugin.php:205", "/var/www/html/web/app/plugins/sitepress-multilingual-cms/inc/translation-jobs/helpers/wpml-save-translation-data-action.class.php:173", "/var/www/html/web/app/plugins/sitepress-multilingual-cms/inc/wpml-private-actions-tm.php:33", "/var/www/html/web/app/plugins/sitepress-multilingual-cms/classes/ATE/class-wpml-tm-ate-jobs.php:90", "/var/www/html/web/app/plugins/sitepress-multilingual-cms/classes/ATE/Download/Consumer.php:32", "/var/www/html/web/app/plugins/sitepress-multilingual-cms/classes/ATE/Download/Process.php:69", "[internal function]:0", "/var/www/html/web/app/plugins/sitepress-multilingual-cms/vendor/wpml/collect/src/Illuminate/Support/Collection.php:603", "/var/www/html/web/app/plugins/sitepress-multilingual-cms/classes/ATE/Download/Process.php:99", "/var/www/html/web/app/plugins/sitepress-multilingual-cms/classes/ATE/REST/Download.php:60", "/var/www/html/web/wp/wp-includes/rest-api/class-wp-rest-server.php:1292", "/var/www/html/web/wp/wp-includes/rest-api/class-wp-rest-server.php:1125", "/var/www/html/web/wp/wp-includes/rest-api/class-wp-rest-server.php:439", "/var/www/html/web/wp/wp-includes/rest-api.php:467", "/var/www/html/web/wp/wp-includes/class-wp-hook.php:341", "/var/www/html/web/wp/wp-includes/class-wp-hook.php:365", "/var/www/html/web/wp/wp-includes/plugin.php:570", "/var/www/html/web/wp/wp-includes/class-wp.php:418", "/var/www/html/web/wp/wp-includes/class-wp.php:821", "/var/www/html/web/wp/wp-includes/functions.php:1343", "/var/www/html/web/wp/wp-blog-header.php:16", "/var/www/html/web/index.php:7" ] }
March 5, 2026 at 2:14 pm #17875278
Diego Garcia	Thank you for the information provided. To properly investigate this matter, I would like to review the issue directly on your website. For this purpose, I kindly request temporary access to the WordPress admin panel (WP-Admin). Preferably, this would be to a test or staging environment where the issue has been replicated, if such an environment is available. You will find the required credential fields below the comment section. Please rest assured that any information submitted there will remain strictly private and accessible only to you and our support team. Additionally, it may be necessary to replicate your website locally in order to perform a deeper analysis in a controlled environment. To do so, we would temporarily install a plugin such as Duplicator to generate a full copy of the site and its content. Once the investigation is complete, the local copy will be removed. Kindly confirm whether this approach is acceptable, and we will proceed accordingly. Thank you very much for your cooperation. Important: Before granting access, we strongly recommend creating a full backup of your website files and database to ensure everything is safely preserved.
March 9, 2026 at 11:34 am #17881681
Diego Garcia	Good afternoon, Thank you for providing the access credentials. I can confirm that I was able to successfully access the WordPress admin panel. I will now proceed with the investigation and work actively to identify the root cause of the issue. I will keep you informed and share an update as soon as I have any findings. Thank you for your cooperation.
March 10, 2026 at 1:55 pm #17885845
Diego Garcia	Good afternoon, We are still actively working on identifying the proper long-term solution for this issue. In the meantime, we would like to try a small code adjustment that should help unblock the translations that are currently failing. Specifically, please update the following line in the file: /var/www/html/web/app/plugins/wpml-media-translation/classes/media-translation/class-wpml-media-image-translate.php (line 214) Replace the existing code with the following: if ( is_array( $meta_data['sizes'] ) && array_key_exists( $size, $meta_data['sizes'] ) ) { You may apply this change directly in the staging environment you previously shared. Alternatively, if you prefer, you can provide us with FTP access credentials, and we will apply the change for you. Once the modification has been implemented, please test the translations again and let us know whether the issue persists. Thank you very much for your cooperation.
March 12, 2026 at 9:53 am #17891558
alexandreP-37	hi! happy to report that the code fix you suggested solves the issue. 🙂
March 13, 2026 at 8:00 am #17894580
Diego Garcia	Hello, Thank you for the update. We are very glad to hear that the code change resolved the issue. Please feel free to reach out if you notice anything else or if there is anything further we can assist you with. We are always happy to help.