New Kadence Blocks issue.

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was experiencing issues with WooCommerce taxonomies not being translated in the URL when using WPML with the Kadence theme, resulting in incorrect URLs.

Solution:
We recommended updating the WPML plugins to the latest versions, specifically WPML 4.6.10 and String Translation 3.2.10. After updating, the client should edit the product in the default language, make a small change to the content, save it, and then update the translation. This process should ensure that product tabs and attributes display the correct translations.

If you're experiencing a similar issue, we recommend trying the steps mentioned above. However, please note that the solution might be irrelevant if it's outdated or not applicable to your case. If the problem persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket on our support forum.

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Tagged: Exception, WCML

This topic contains 5 replies, has 2 voices.

Last updated by Long Nguyen 7 months, 1 week ago.

Assisted by: Long Nguyen.

Author	Posts
April 8, 2024 at 8:08 pm #15496132
samanthaB-3	Have an issue with wpml and kadence. But I just saw there is an issue with Kadence Blocks which is still open So that might be the issue. Woocommere taxonomies are not translated anymore in the url. So I get very weird urls like
April 8, 2024 at 8:59 pm #15496252
samanthaB-3	I think I found the culprit which is the update to 6.5. The staging was on 6.4 everything was fine update to 6.5 caused the issue.
April 9, 2024 at 4:02 am #15496496
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi Samantha, Thank you for contacting WPML support, I’m happy to help you with this issue. I see the product URL in the French language is working well on your live site hidden link If this persists on the staging site after updating WordPress to the new version 6.5, I would like to request temporary access (wp-admin and FTP) to your staging site to take a better look at the issue. Your next reply is set to private to share the info. ❌ IMPORTANT: Please backup your database and website before proceeding ❌ You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/ ✙ I would need your permission to de-activate and re-activate Plugins and the Theme to change configurations on the site if needed. This is also a reason the backup is critical. Looking forward to your reply. Thanks
April 10, 2024 at 1:59 am #15501957
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, On your staging site, I update plugins to the new version WPML 4.6.10 and String Translation 3.2.10. Then I edit the product in the English language > Make a small change to the page content > Save > Update the translation. Now you can see the product tabs and attributes display the translation as well. Looking forward to your reply. Thanks
April 17, 2024 at 1:02 pm #15532315
samanthaB-3	Hi Sorry for the delay in response. It has become very busy. So that means that I have to update all the products? Thanks Samantha
April 19, 2024 at 1:19 am #15541521
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, You can try to update products in bulk, just click on Update with no changes and see if it helps. Otherwise, you need to update each product to fix the issue. Thanks.