This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 4 replies, has 2 voices.
Last updated by Osama Mersal 1 year, 1 month ago.
Assisted by: Osama Mersal.
Author | Posts |
---|---|
October 19, 2023 at 8:42 am #14612513 | |
thomasG-103 |
I have four H2 headings that are numbers. When I change the language from English to German, the numbers all change to "Gib hier deine überschrift ein" which means "enter your headline here". I checked the configuration in Elementor and it looks good (screenshot attached). I would like the numbers to appear in all languages. |
October 19, 2023 at 8:47 am #14612577 | |
thomasG-103 |
This is the page as it renders in German |
October 19, 2023 at 3:07 pm #14617043 | |
thomasG-103 |
The H2 numbers are also not rendering correctly in Italian |
October 22, 2023 at 8:42 am #14630379 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, Thanks for contacting WPML forums support. I'll be glad to help you today. First of all, sorry for the late reply due to a higher workload. I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Your next answer will be private, which means only you and I can access it. ❌ Please backup your database and website ❌ ✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical. ✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site. Best regards, |
October 23, 2023 at 8:08 am #14633929 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, Thanks for the access details. I checked the issue and was able to fix it by translating the numbers in WPML-> String Translation. (hidden link) Would you please check the page in all languages and let me know if it works correctly? (hidden link) Best regards, |
October 24, 2023 at 7:21 am #14642805 | |
thomasG-103 |
Thank-you Osama! You solved the problem. I very much appreciate your help. We are about to go "live" with our new website and this was one of the issues blocking us. Your work is very valuable! BTW: on the WPML resolution form, I am not able to select an answer to the question "How your issue was resolved?". The radio buttons are not selectable. My answer would be "The support team helped me find a fix to the problem" (it SHOULD BE the support team FIXED the problem!) |