[Closed] {{optionkey:shortcode_for_search_in_place}} may not be translated

Hello,

To avoid the automatic translation you can make use of the Advanced Translation Editor's Glossary by adding your dynamic keys as "Names" to the Glossary:

https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/how-to-create-and-manage-glossary-entries/

In case you need further assistance It would be very helpful if you could send us the WPML debugging information.
More information here:
https://wpml.org/de/faq/provide-debug-information-faster-support/

Best regards
Andreas

Hi,

Thank you for contacting the support.

Can you please confirm if you added only "optionkey" to the Glossary or the full key (i.e. {{optionkey:shortcode_for_search_in_place}})? The later may not work correctly.

It'd be great if you can record your screen while adding the entry in Glossary, so I can then try repeating the same thing in my test site.

Regards.

Thank you for the updates.

I tried those terms by adding in the Glossary and can add using different formations. However, am not seeing these converted properly. Perhaps I'm trying that text directly in post content, instead of a "dynamic key".

Here's my screen recording: hidden link

I've created this test site (hidden link one-click login). Can you please login and try to reproduce the issue here? You can either try translating manually or can send for auto-translation from Translation Management dashboard.

Once you're able to reproduce, please note down the exact steps, including where and how you added that dynamic key in your content and please record your screen while adding this to the glossary.

Thank you for the updates.

That can be a problem, if not a compatibility or conflict coming from elsewhere. I see that one of my colleagues has replied to you with a workaround.

Let's wait for that ticket to get resolved, so we can have one major problem ruled out.

Please keep this ticket with you and let me know when the other issue has been resolved and if problem continues to appear even after that. I'll try my best to further look into this.

Sure not a problem, we can continue here for this issue.

I tried to login using the information on your other ticket, for a quick check but looks like the access isn't working anymore.

So I request temporary access (WP-Admin and FTP), preferably to a test site where the problem has been replicated.

Your next answer will be private, to share this information safely.

Also provide detailed steps to reproduce the issue and links to pages in the admin and on the frontend.

IMPORTANT: Please take a complete backup of the site to avoid data loss. I may need to activate/deactivate plugins also.

See https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ for details on privacy and security.

P.S.: If you don't see the section for providing access information, do not write in the message box or the information may appear as public.