Problem activating a deactivated language - WPML

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This topic contains 2 replies, has 1 voice.

Last updated by Haris 1 month, 3 weeks ago.

Author	Posts
April 14, 2025 at 7:48 pm #16931131
Haris	Background of the issue: I am trying to activate a deactivated language, specifically Greek, on my site hidden link using WPML. I went to WPML > Languages and selected the deactivated language, but there is no Save button available. I attempted to add new languages and used the Save button in SEO options, but the languages do not appear. I have reinstalled the WPML plugin and ensured everything is updated. Symptoms: The Save button is missing when trying to activate a deactivated language, and added languages do not appear despite receiving a 'Data Saved' message. Questions: How can I activate a deactivated language in WPML when the Save button is missing? Why are the languages not appearing after I receive a 'Data Saved' message?
April 15, 2025 at 6:05 am #16931594
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, Thanks for contacting us. While you wait for my colleague to take over the ticket, let me try to help you with the issue quickly. In order to expedite handling your support requests, can you please share WPML support debug information from your site. 1) - To give debug information, login to your site and go to WPML → Support. From there click on the “debug information” link at the bottom of the page. - Once on the “debug information” page, select the entire content of the text box and copy it. - Now go back to our support forum, find debug information box and paste it. More information on the link: https://wpml.org/faq/provide-debug-information-faster-support/ 2) Can you please try next: - Make sure you have a backup. - Disable all other plugins and leave active only WPML plugins - Switch to WP default theme - Check if the issue still happens. Please make sure to create a backup, before doing any actions, just in case. Let us know how it goes. Regards, Drazen
April 15, 2025 at 7:33 am #16932013
Haris	Good morning Dražen, Thank you for your reply. Above you can find all the Debug information. As for the second part, i have just de-activated all plugins except a Maintenance one and the WPML plugins. I didn't switch to WP default theme. While trying to Add a language, the save button just appeared. I will try to add a translated page and a language switcher and i let you know of any progress. Thank you
April 15, 2025 at 8:57 am #16932528
Haris	Hi Dražen, I just did many checks with all plugins. There is an issue with a specific setting of "Meta Generator and Version Info Remover" plugin. When i deactivate the specific problem goes away. Issue is resolved as far has nothing to do with WPML plugin. If something changes i will let you know. Thank you