[Closed] Problem with Classified Listing Multilingual plugin

Hello,

You might need to go to WPML > Settings > Custom Field Translation and make sure that all custom fields that are used for your Listings are accordingly set to "Copy" or "Translate".

Please follow this guide:
https://wpml.org/documentation/getting-started-guide/translating-custom-fields/

Let us know if further assistance will be required.

Best regards
Andreas

Thanks for your reply.

This looks like a compatibility issue. I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

While checking the debug info, I see that the WordPress Memory Limit is below the requirements. The minimum requirements are 128M, but we do recommend 256M and the debug information of your site shows it set to 40M. Please check this link for more details
https://wpml.org/home/minimum-requirements/.
You can increase it by adding the following code in your wp-config.php file, right before the /* That’s all, stop editing! Happy publishing. */ line:

define( 'WP_MAX_MEMORY_LIMIT', '256M' );
define( 'WP_MEMORY_LIMIT', '128M' );

After adding the code you can confirm that the memory was changed correctly from WPML > Support > WordPress > Memory limit.

Thanks for your reply. I've checked and it looks like you'll just have to resave it as shown in this screen recording. Could you try and let me know how it goes? hidden link

Thanks for your reply.

You can try submitting the listings for translation again using the WPML > Translation Management. Then, completing the translations should fix the missing images and contents. Could you tell me which other listing cannot be fixed using the method I shared? Please share the URL of the page in question here.

Thanks for your reply. It looks like you'll have to manually fix the existing listings. I don't think the issue will appear on new listings. Could you create a new listing and check to see if the problem exists?

Thanks for your reply. Are you able to clone the site to another staging site? I'd like to apply some troubleshooting options in WPML > Support > Troubleshooting link. If not, can I have your permission to create some test listings?

Thanks for your patience. I'm still checking on this and I will get back to you as quickly as possible.