Problem with translation and display of texts after uninstalling and reinstalling wpml.

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Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Tagged: ATE

This topic contains 3 replies, has 2 voices.

Last updated by Long Nguyen 4 months, 3 weeks ago.

Assisted by: Long Nguyen.

Author	Posts
July 19, 2024 at 1:09 pm #15978554
ioannisP-26	<b>Background of the issue: </b> I am experiencing a problem with translation and display of texts after uninstalling and reinstalling WPML on my site hidden link. Video: hidden link <b>Symptoms: </b> Problem with translation and display of texts after uninstalling and reinstalling WPML. <b>Questions: </b> How can I fix the translation and display issues after reinstalling WPML?
July 22, 2024 at 2:48 am #15984357
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi there, Thank you for contacting WPML support, I’m happy to help you with this issue. I understand the issue here is the new content of the page isn't available in the Advanced Translation Editor for translation. Based on the debug info, I see you are using the Classic Editor plugin so I suggest you follow the workaround in the ticket below to use the Block editor to make changes to the original page and see if it helps. https://wpml.org/forums/topic/cannot-translate-posts-in-wordpress-editor/#post-15984210 Looking forward to your reply. Thanks
July 22, 2024 at 1:46 pm #15987229
ioannisP-26	Hi! The link is not available for me. https://wpml.org/forums/topic/cannot-translate-posts-in-wordpress-editor/#post-15984210 "This is a private ticket Only the author can view this ticket"
July 23, 2024 at 1:19 am #15989777
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, Here are some steps to fix the issue: 1. Deactivate the plugin Classic Editor. 2. Edit the post with Block editor. 3. Hover over the content and click on "Convert to blocks". 4. Make a small change to the post content > Save. 5. Update the translation in ATE. If it does not help, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to have a testing site where the issue is replicated. Your next reply is set to private to share the info. ❌ IMPORTANT: Please backup your database and website before proceeding ❌ You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/ ✙ I would need your permission to de-activate and re-activate Plugins and the Theme to change configurations on the site if needed. This is also a reason the backup is critical. Looking forward to your reply. Thanks

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