We are facing an issue with product translations on our website.
Recently, we updated the Additional Tabs content for multiple products in the default language (English). The content has been updated correctly in English; however, the same updates are not reflecting in other languages.
At the moment:
The updated content appears only in English
Other languages are still showing old content
In the Translation Dashboard, the items are still visible in the translation queue
Screenshot reference: hidden link
We would like to understand:
What is the correct workflow to translate updated product content (especially Additional Tabs)?
How can we push or sync the updated product content to other languages properly?
Is there a way to clear or refresh the translation queue so the latest updates can be translated?
Important Note (Mega Menu)
We are using a custom Mega Menu built with Elementor.
The mega menu has been manually created and customized separately for each language
We do NOT want the Mega Menu to sync automatically across languages
Only products and pages should be synced/translated properly
The Mega Menu must remain language-specific and manual
Please confirm:
Whether our current setup is correct for this requirement
If there are any WPML settings we should adjust to prevent the Mega Menu from syncing while keeping product/page translations working correctly
Thanks for your patience. I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
The topic ‘[Closed] Product Additional Tabs Content Not Syncing Across Languages – Translation Queue Issue’ is closed to new replies.
