Product Import issue using Woocommerce Export/ Import

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Supporter timezone: Asia/Jerusalem (GMT+02:00)

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Assisted by: Itamar.

Author	Posts
September 20, 2025 at 5:53 am #17417979
varinderS	Background of the issue: I am trying to import products for the French language into my site hidden link using the WooCommerce Export/Import feature. The products were exported from the Production site. Symptoms: The images are not getting imported. The error message is: Error getting remote image hidden link. Error: Forbidden. Questions: Why are the images not importing when I use the WooCommerce Export/Import feature? How can I resolve the 'Error: Forbidden' issue when importing images?
September 21, 2025 at 1:34 pm #17419092
Itamar WPML Supporter since 02/2016 Languages: English (English ) Timezone: Asia/Jerusalem (GMT+02:00)	Hi, 1. Can you please confirm that you follow our guide on using WPML Export and Import? https://wpml.org/documentation/related-projects/wpml-export-and-import/ 2. Are you trying to import the French content from hidden link to hidden link ? 3. If so, then I can see that on the link to the image here: hidden link, I get a 404 error. Please see the attached screenshot. This means that the image is not there on the site you are trying to import from. Which means this is not a WPML Export and Import. It is missing from the source. Do you agree with me on this? Regards, Itamar.

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