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This topic contains 4 replies, has 2 voices.

Last updated by Marsel Nikolli 1 year, 5 months ago.

Assisted by: Marsel Nikolli.

Author Posts
December 5, 2023 at 8:49 pm #15002695

veroniqueD-6

I'm attempting to translate a sidebar, which is composed of different widgets and some of the strings refuse to translate or even appear.

You can see the issue on this page: hidden link

The string Events is not translating to Eventos.

On the English page the Recent Posts widgets doesn't appear.

December 6, 2023 at 9:27 am #15005189

Marsel Nikolli

Hi,


Thank you for contacting WPML Support, I will be happy to help you today.


- Can you please tell me how are you creating those blocks (what page builder/theme option/widgets are being used)?

- Also, can you tell me how are you translating them?

Looking forward to your reply,
Marsel

December 6, 2023 at 12:22 pm #15007483
veroniqueD-6

Hi Marsel,

The content is from block widgets, which are on the widget section, on the sidebar area. I translated events through string translations, I translated all (Events) strings I could find without results. Events should be found on the Event Calendar plugin. The other one is a Latest Post widget, the post list is present on the front end on the Spanish page but absent on the English page, although they are both present when you go to the widgets section.

You probably are going to ask me for access, I'll grant it to you once I'm back from a meeting.

Thanks a lot!

Regards,
Ed

New threads created by Marsel Nikolli and linked to this one are listed below:

https://wpml.org/forums/topic/split-latest-post-widget-not-showing-in-english/

December 6, 2023 at 1:48 pm #15008379

Marsel Nikolli

Hey Ed,

Thank you for the update.

Since there seem to be two different issues you are facing, and we do have a one issue per ticket policy in order to make it easier to focus on each issue and also make it easier for other people that might have the same issue, I'll be splitting this ticket.

We will working on the Event plugin strings in this ticker and on the other one we continue with the "Latest Post widget" not showing on the English translation.

I've set your next replay to private in order for you to provide the access details.

Looking forward to your reply,
Marsel

December 7, 2023 at 9:19 am #15014715

Marsel Nikolli

Thank you for providing the access.

I was able to check and do a minimal test with the "Event" string but without success. I tried to clear the cache from the plugin "W3 Total Cache" but I got an error when I did so no success there also.

1) Will it be possible first to do a full cache cleanup of the website and see if there is any change?

2) Since you don't have a staging site, to further troubleshoot the issue I set up a sandbox site where I would require you to try to reproduce the issue, link to sandbox below (one-click-login):

hidden link

Please on the sandbox:
- upload only the necessary theme/plugin necessary to reproduce the issue
- WPML plugins are already active

This will help check that the issue is not caused form any possible conflict with any other plugin.

* The alternative option would be to send a copy of your website using the Duplicator plugin(https://wordpress.org/plugins/duplicator/), it has an option to exclude files from the backup package (you said there are a lot of files which aren't needed for testing). You can upload the backup to a file sharing service website( Google Drive, Dropbox etc.) or use your own server if you want and share the link with me.

I've set your next reply as private if you'll be sharing the Duplicator backup link.

Let me know,
Marsel

The topic ‘[Closed] Some sidebar text is not translating’ is closed to new replies.