Hello wpml support team, These three language i have tried multple time to add but it is not allow me to add these three languages.I have deactivated the light speed total chace plugin and when I add these three languages it is being added but when I save it is white and nothing is coming up.Please help me add these three languages. My client needed it urgently but it has already taken a long time. A total of 30 languages were supposed to be added, out of which 27 have been added and I am unable to add these three languages in any way. Please help me by adding these three languages.I tried this on the staging site.
Language list:
**********
Peru
Chile
Argentinia
Staging site Login:
***************
[removed by support]
Note: I received an email like this, I think it was sent from my hosting.This targets the website on our main domain, but I think we should migrate it accordingly after completing the work on the staging site.
Howdy!
WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, WPML Multilingual CMS.
First, visit your website (hidden link) and check for any visible issues. Next, visit the page where the error was caught (hidden link) and check for any visible issues.
Please contact your host for assistance with investigating this issue further.
If your site appears broken and you can't access your dashboard normally, WordPress now has a special "recovery mode". This lets you safely login to your dashboard and investigate further.
hidden link
To keep your site safe, this link will expire in 1 day. Don't worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
When seeking help with this issue, you may be asked for some of the following information:
WordPress version 6.8.3
Active theme: Bricks Child Theme (version 1.1)
Current plugin: WPML Multilingual CMS (version 4.8.4)
PHP version 8.2.29
Error Details
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An error of type E_ERROR was caused in line 504 of the file /home/brokerch/brokercheck.co/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/collect/src/Illuminate/Support/Arr.php. Error message: Out of memory (allocated 1008730112 bytes) (tried to allocate 20971520 bytes)
Here, again I need access to the website. Please share it on this ticket as well.
The required fields can be found below the comments section. The information you enter is private, i.e. only you and I can see it and have access to it.
I may need to replicate your website locally. To do this, I need to temporarily install a plugin called "Duplicator" or "All in One WP Migration" on your website. This will allow me to create a copy of your website and content. Once the issue is resolved, I will delete the local website. Let me know if this works for you.
IMPORTANT
Please make a backup copy of the site files and database before giving us access.
- If you do not see the wp-admin/FTP fields, this means your post and site login details are being made PUBLIC. DO NOT post your website details if you do not see the required wp-admin/FTP fields. If you do not, ask me to enable the private box. The private box looks like this:
I've visited the page which causes the issue, but there was no fatal error recorded. It seems that this issue is being caused by the same one from the other ticket.
I've received updates from the devs and will update you there. We can monitor here if the issue happens again. Thank you.
