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This topic contains 6 replies, has 2 voices.

Last updated by Lucas Vidal de Andrade 1 year, 2 months ago.

Assisted by: Lucas Vidal de Andrade.

Author Posts
April 10, 2024 at 11:24 am #15504223

Louise Fox

Also it may be related - please can you advise why some of the form drop-downs are translated and others are not?

The first question here on NL form is translated
But the second and third questions are not

(I'm aware the account has run out of pre-paid translation credits, and have requested the company add more credit, however this form was created a long time ago and almost certainly before the credits ran out)

Many thanks!

April 10, 2024 at 7:54 pm #15506350

Louise Fox

Thank you for creating a new ticket.

My question still stands - please can you advise why some drop-downs on the form are translated, and others remain in English?

Many thanks!

Screenshot 2024-04-10 at 12.16.42.png
April 11, 2024 at 11:43 am #15508832

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello,

Thank you for sharing the details. It is possible that the fields weren't yet translated. Can you please send them to translation again and check that? Here's a more detailed explanation on how to do that:

https://wpml.org/documentation/related-projects/gravity-forms-multilingual/

When sending it to translation, make sure to check "Translate myself", this way you can make sure you'll be looking at the translation as it is right now 🙂

Please let me know.

April 15, 2024 at 9:09 am #15518351

Louise Fox

Thanks, I'm blocked on testing this until the account owner adds more translation credits.

April 15, 2024 at 2:33 pm #15520808

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Ok, let me know once you make the test. This ticket will be automatically closed if it stays more than 14 days inactive, just to let you know.

April 24, 2024 at 1:36 pm #15561010

Louise Fox

Please keep this open as I'm still waiting for client to add credits, many thanks.

April 24, 2024 at 5:14 pm #15562118

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Alright, please let me know.

The topic ‘[Closed] Split: Gravityforms – some of the form drop-downs are translated and others are not’ is closed to new replies.