This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was unable to register WPML on their WordPress site even after renewing and entering the key, due to a domain mismatch error.
Solution:
We advised the client to first remove the existing WPML key from their WPML account at https://wpml.org/account/sites. Then, create a new WPML key for the correct URL, which includes 'www', in this case,
https://www.seaandculture.it/
. After generating the new key, they should navigate to their site's backend, go to Plugins > Add New > Commercial, and attempt to register WPML with the new key.
If this solution does not apply due to it being outdated or not matching your case, we highly recommend checking the related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still encounter issues, please open a new support ticket at our support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic is split from https://wpml.org/forums/topic/issue-with-renew/
This topic contains 1 reply, has 2 voices.
Last updated by 1 year, 4 months ago.
Assisted by: Mihai Apetrei.