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Supporter timezone: Europe/Zagreb (GMT+02:00)

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This topic contains 3 replies, has 0 voices.

Last updated by Dražen 3 days, 17 hours ago.

Assisted by: Dražen.

Author Posts
April 2, 2026 at 6:17 am #17944838

Rosevita Warda

Dear Drazen,

thanks for the different tickets; it's easier to keep the overview. But on your front support page, it is recommended to just open one ticket.

So we keep this one here for 5. Page certificate
hidden link

Okay I noticed that the error is on our WP staging site, the editor of the page looks different from the view of the page.

But there is one issue with WPML Media
I added all testimonials to the WPML media library. I don't understand why the second one in the carousel has a different name than the others.
But unfortunately the image stays in English on the German page.

April 2, 2026 at 7:18 am #17944995

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

Thanks for the update.

From what I can see, the issue is likely related to image sizes. In the default language, a scaled/cropped version of the image is being used, while in the secondary language the full image is used. Because of this mismatch, WPML does not recognize them as the same image, so the translated version is not shown.

This can happen if images were optimized or resized after upload.

I suggest installing a plugin like “Regenerate Thumbnails” and running it so all image sizes are properly generated across languages. After that, the correct (translated) image should appear on the frontend.

From my check, the image itself is translated correctly, it’s just not loading the correct version.

Let me know if that helps.

Best regards,
Dražen

April 2, 2026 at 2:34 pm #17946457

Rosevita Warda

Thank you. I will discuss it with the team and let you know.

April 3, 2026 at 5:33 am #17947205

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

sure, let me know how it goes and if you still need our help.

Regards,
Drazen