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This topic contains 3 replies, has 2 voices.

Last updated by Mihai Apetrei 1 year, 7 months ago.

Assisted by: Mihai Apetrei.

Author Posts
October 26, 2023 at 12:40 pm #14670401

webguruzT

Hello,

Need help with translation on cart page.

Thanks

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October 26, 2023 at 12:45 pm #14670575

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

Before this ticket gets assigned to my colleagues, I will try to help.

The proper way to translate strings depends a lot on how they have been implemented inside the theme/plugin.

Sometimes, there are even duplicates of the same string and only one of them is the correct one that needs to be translated.

Also, sometimes, simply removing the string (checking the box and removing it) and then re-registering it again by scanning for it (one of the methods below) and re-translating it resolves the issue.

1. Please try this:

Go to WPML > String Translation and at the bottom of the page you will find a checkbox called "Look for strings while pages are rendered". You can enable (check) that and then go in the front end to a page where you have that string showing up and then go back to WPML > String Translation and search for that string and see if it now shows up.

2. If you can't find them inside the WPML > String Translation, they might be added as admin text.

This should be the normal process to find and translate admin text strings:
https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/

Please let us know how that goes.

Kind regards,
Mihai Apetrei

October 26, 2023 at 1:33 pm #14671021

webguruzT

I have updated the plugins and provided respective translations using wpml but the translations didn't reflect.

October 28, 2023 at 9:39 pm #14684691

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there and thank you for the update.

I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Our Debugging Procedures

I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.

Privacy and Security Policy

We have strict policies regarding privacy and access to your information. Please see:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

**IMPORTANT**

- Please make a backup of the site files and database before providing us access.

- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box.

The private box looks like this: hidden link

I will be waiting for your response.

Mihai

The topic ‘[Closed] String Translation.’ is closed to new replies.