The string translation doesnt work

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to use the '+' icon to access string translation in WPML, but instead, a new site appears unexpectedly.
Solution:
The issue arises because your current WPML subscription, the Multilingual Blog, does not support String Translation. This behavior is expected with your current subscription level. To translate posts, pages, and other content types, your current membership suffices. However, if you need to translate strings from themes or content built with specific page builders, you will need to upgrade to the Multilingual CMS tier. You can compare the features of different WPML subscriptions and find more information on upgrading here.
Additionally, you can review the limitations and capabilities of the Multilingual Blog subscription here.

If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.

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Tagged: Exception

This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 8 months, 1 week ago.

Assisted by: Mihai Apetrei.

Author	Posts
October 9, 2024 at 2:05 pm #16270884
claraA-3	Background of the issue: I am trying to click on the + at my sites to translate them using WPML. The issue can be seen at hidden link. Symptoms: Instead of accessing the string translation mode, a new site appears unexpectedly. Questions: Why does a new site appear instead of the string translation mode when I click the +? How can I access the string translation mode correctly?
October 9, 2024 at 2:39 pm #16271118
Mihai Apetrei WPML Supporter since 03/2018 Languages: English (English ) Timezone: Europe/Bucharest (GMT+03:00)	Hi there. As you can see here (https://wpml.org/purchase/), the Multilingual Blog subscription doesn't have String Translation support. So what is happening at the moment is expected. Also, there is some helpful documentation here so that you can understand what can be done and what can't be done with this current subscription: hidden link You should be able to use this current membership if you want to translate posts, pages, post types, and other types of content but if you would like to translate content that is built with a specific page builder, or if you would like to translate strings that come from a theme, you would need to upgrade to the next tier ("Multilingual CMS") and pay the difference. Here you can also find out more about each of the types of memberships that we have available and compare them: https://wpml.org/purchase/ I hope that you will find this information helpful. Mihai Apetrei