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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 1 replies, has 2 voices.

Last updated by Kor 1 year, 1 month ago.

Assisted by: Kor.

Author Posts
June 14, 2024 at 1:18 pm #15740208

dirkS-6

Background of the issue:
I am trying to translate a template created in Divi Theme Builder for a CPT named 'Jobs' on my site hidden link. I followed the documentation at hidden link.

Symptoms:
The template's header and footer are not translatable and remain in English, even when the URL is in German (/.de).

Questions:
Why is there no translation (eng => ger) of a template assigned to CPT Ui named 'Jobs'?
Why doesn't 'string translation' work here?
Why does it not work only on this template?

June 14, 2024 at 1:35 pm #15740318

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience.

I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

The topic ‘[Closed] There's no translation of a template created in Divi Theme Buider’ is closed to new replies.