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Supporter timezone: Europe/Zagreb (GMT+02:00)

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This topic contains 2 replies, has 0 voices.

Last updated by Dražen 1 day, 3 hours ago.

Assisted by: Dražen.

Author Posts
June 10, 2025 at 10:44 am #17121420

walkmew

Background of the issue:
I am trying to manage credits for Automatic Translation on my site hidden link.

Symptoms:
The site hidden link is showing twice in the WPML Automatic Translation dashboard.

Questions:
Why is my site showing twice in the WPML Automatic Translation dashboard?

June 10, 2025 at 11:26 am #17121735

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

I have escalated this case further, I will update you when I have some news.

Regards,
Drazen

June 24, 2025 at 11:53 am #17164709

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

can you please try next:

- In your website, go to Plugins -> Add New -> Commercial.
- Unregister WPML by clicking the unregister link.
- Then go to https://wpml.org/account/sites/.
- Delete the existing site key.
- Then go back to Plugins -> Add New -> Commercial on your website.
- Click the register link

Regards,
Drazen