This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is trying to translate a page created in Elementor using JetEngine metadata for a Custom Post Type (CPT) called 'Artistes'. The issues faced include:
1. The English version of certain archive pages does not have the same structure as the original French version.
2. Some archive pages do not have an English version, as indicated by the absence of the English option in the language switcher.
3. Inconsistencies in Jet Engine queries within the listing grid across different languages.
Solution:
We have identified that the issue persists even after isolated testing. It appears that updates to fields such as 'Artist Bio' are not recognized when changes are made. However, changes to the 'name' field seem to be effective. For the first issue, the problem seems to be that the artist's work is not loaded in the default language. Regarding the second issue, the artist has not been translated yet, which is why the language switcher does not show the English option. For the third issue, if it works in the translated version and not in the default language, this indicates an error on our side.
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Tagged: Compatibility
This topic contains 12 replies, has 2 voices.
Last updated by Marcel 1 year, 8 months ago.
Assisted by: Marcel.
Author | Posts |
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October 14, 2023 at 2:39 pm #14577329 | |
mohammad-rezaG |
Tell us what you are trying to do? I would like to know what the correct flow is for translating Elementor archives or templates created using Jet Engine metadata. I couldn't find a complete answer in the docs and the articles I found were not helpful. Is there any documentation that you are following? Is there a similar example that we can see? What is the link to your site? |
October 16, 2023 at 1:31 pm #14585499 | |
Marcel Supporter
Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00) |
Hi, a regular archive template should work the same way you would translate an Elementor Header or Footer. Please try if point "6. How to Set Up Language-Based Header & Footer for Dynamically Generated Pages" works for you? Direct Link: hidden link Best Regards |
October 20, 2023 at 11:29 am #14622807 | |
mohammad-rezaG |
Hi, |
October 20, 2023 at 12:15 pm #14623325 | |
Marcel Supporter
Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00) |
Hi, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it. Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you. IMPORTANT Best Regards |
October 23, 2023 at 6:41 am #14633211 | |
Marcel Supporter
Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00) |
Hi, please also provide the credentials for the WP Backend, as the input field was empty. Thank You! Best Regards |
October 25, 2023 at 4:32 pm #14663365 | |
Marcel Supporter
Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00) |
Hi, I added a "test" text to the French default language, and it seems it's not pushing any updates to the translated version. Can you please provide a duplicator copy of your installation for local debugging? There was a translation ongoing, but if no new updates are pushed, it might prevent getting the data into the translation editor. You can create a site copy as mentioned here: https://wpml.org/faq/provide-supporters-copy-site/. Thank You! Best Regards |
October 26, 2023 at 9:54 am #14668975 | |
mohammad-rezaG |
Hi, |
October 26, 2023 at 4:06 pm #14672577 | |
Marcel Supporter
Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00) |
Hi, yes, you can use the pre-created filters on the right: hidden link. There, you can filter specific folders such as uploads, cache etc. You can also filter below media files, etc. If it still does not work, you can try using "WP All in One Migration". Even if it's a bigger package, it should not cause any issues. Best Regards |
October 27, 2023 at 6:07 pm #14681661 | |
Marcel Supporter
Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00) |
Hi, thank you! I needed to remove some plugins to get the package runnable, but it seems it worked now I can open the Backend. I'm testing it now and let you know ASAP as I find something. Best Regards |
October 28, 2023 at 8:06 am #14682905 | |
mohammad-rezaG |
Thank you for the update. I'll eagerly await your findings. |
October 31, 2023 at 5:52 pm #14702931 | |
Marcel Supporter
Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00) |
Hi, short update: I can confirm that making changes to CPT entries in French doesn't push any updates to the translated version. I will try next to isolate this by removing 3rd party plugins. Best Regards |
October 31, 2023 at 6:45 pm #14703309 | |
mohammad-rezaG |
Hi, |
November 2, 2023 at 5:19 pm #14719981 | |
Marcel Supporter
Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00) |
Hi Reza, thanks for your patience. I tested it isolated and the issue persisted. It seems the update on fields such are "Artist Bio" is not taken into consideration when making any change. If you push a change on the name field, for example, then it works.
The only issue I can see here is that the artist's work is not loaded, but for your default language only: hidden link.
Yes, the artist is not translated yet. It shows the "+" icon: hidden link.
This is identical to 1. If it works on a translated version and not on your default language, I can confirm an error from our side. Your conclusion what you wrote is correct. Best Regards |