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This topic contains 3 replies, has 1 voice.

Last updated by serhiiH-8 1 week ago.

Author Posts
June 21, 2025 at 12:17 pm #17155951

serhiiH-8

Background of the issue:
I am trying to set up all settings for the WPML plugin. However, when I activate the plugin, I encounter issues during the setup process.

Symptoms:
I received a 502 error upon activating the plugin. During the setup process, each step did not refresh the page after clicking continue. Additionally, the Translation Management feature does not load all posts.

Questions:
Why do I get a 502 error when activating the plugin?
Why doesn't the page refresh during the setup process?
Why doesn't Translation Management load all posts?

June 21, 2025 at 1:07 pm #17156050

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi,

Welcome to WPML support. I will answer this ticket before the ticket is assigned to one of my colleagues.

Would you please increase the PHP memory limit:

The minimum requirement is 128M but I suggest that you increase it to 512M: https://wpml.org/home/minimum-requirements/

You can add this by adding the code below to "wp-config.php" file of your WordPress installation root folder:

/** Memory Limit */
define('WP_MEMORY_LIMIT', '512M');
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

Please add the code above the line below:

/* That's all, stop editing! Happy blogging. */

Also test with a minimal installation:

- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except WPML and its add-ons.
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.

Thanks.

June 21, 2025 at 2:24 pm #17156141

serhiiH-8

Memory increased, but same issue.

Also tryed to change the theme and no help (

June 21, 2025 at 2:35 pm #17156157

serhiiH-8

Probably this will help some how

hidden link

June 21, 2025 at 3:21 pm #17156177

serhiiH-8

Conflict with a plugin Query Monitor