Translation page does not load

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	6:00 – 12:00	8:00 – 12:00	6:00 – 12:00	8:00 – 12:00	6:00 – 12:00	-
-	13:00 – 15:00	13:00 – 17:00	13:00 – 15:00	13:00 – 17:00	13:00 – 15:00	-

Supporter timezone: America/Lima (GMT-05:00)

Tagged: ATE

This topic contains 1 replies, has 2 voices.

Assisted by: Nicolas V..

Author	Posts
June 21, 2024 at 1:17 pm #15775383
ayrf	Background of the issue: I cloned a page and changed it. I wanted to translate it using WPML. Symptoms: The translation window in WPML does not load and hangs. The translation is done without confirming and without access to the WPML translation window. Questions: Any clue how I get access to the WPML translation window?
June 21, 2024 at 2:15 pm #15776041
Nicolas V. Supporter Languages: English (English ) French (Français ) Timezone: America/Lima (GMT-05:00)	Hello, As discussed it seems that once you removed the "two containers with popover out", the issue was resolved. To ensure it's not a compatibility issue with this Avada widget could you please run the following tests on a staging copy. - Create anew test page with only that widget and see if you can open the translation editor - Add the widget back to the page that had the issue and see if the issue comes back If you can't create a staging site, then I can offer you a sandbox site on our server, you will only need to install your theme and recreate those tests. Looking forward to hearing from you! Thanks for your collaboration. Nico

The topic ‘[Closed] Translation page does not load’ is closed to new replies.