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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to translate a page or product on your website, but despite completing the translation and marking it as finished, the changes do not appear to save.
Solution:
First, ensure you have backed up your database to prevent any data loss. Next, we recommend disabling all other plugins temporarily to check if there is a conflict causing the translation not to save. If the issue resolves after disabling the plugins, you can then re-enable them one by one to identify the specific plugin causing the conflict. If this does not resolve the issue or if the solution seems outdated or irrelevant to your case, please visit our known issues page, verify you have the latest versions of themes and plugins, and consider opening a new support ticket for further assistance.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 1 reply, has 2 voices.

Last updated by Andrey 1 year, 2 months ago.

Assisted by: Andrey.

Author Posts
May 24, 2024 at 7:22 pm #15669040

melanieC-8

Hello I am trying to translate this page(hidden link) but no modification appears, even chosen with the products, I am trying to translate this product(hidden link en/product/the-refectory/), I do my translation then I check translation completed and finally save and exit but nothing happens as if the system did not save my translation

May 24, 2024 at 8:12 pm #15669151

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

Could you please show me all the steps you took on the screenshots and the issue?

Would it be possible to disable all the plugins and check the results?

Before proceeding with any changes, please make sure to back up your database first.