Please try the following steps and let me know if that helps:
- Go to WPML String Translation
- Scroll down to the "Auto register strings for translation" section and enable that option
- Visit the page where the strings are added on the front end
- Go back to String translation
- Search again for the strings and translate them
- Disable the auto register option
I would need to request temporary access (WP-Admin) so I can investigate this issue further.
– preferably to a test site where the problem has been replicated if possible –
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