This thread is resolved. Here is a description of the problem and solution.
Problem: You have installed the 'WooCommerce Product Tabs (Free)' plugin and created tabs in French that translate into English. However, the names of the tabs are not translating, even though other strings from the plugin are. Solution: We tested this issue with the latest versions of WooCommerce, WooCommerce Product Tabs, and WPML and did not encounter the problem. We recommend updating the WooCommerce Product Tabs plugin to the latest version as this resolved the issue in our tests.
If updating does not resolve the issue or the solution seems outdated, please check the related known issues, verify you have the latest versions of your themes and plugins, and consider opening a new support ticket for further assistance at WPML support forum.
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Background of the issue:
I have a plugin installed called 'WooCommerce Product Tabs (Free)' which provides extra-tabs on every product. I have 5 different tabs created in French, which translate correctly in English through WPML.
Symptoms:
The problem is that only the name of the tabs doesn't translate and I don't know why. I have translated every string related to that plugin I have found but to no avail, it still isn't working.
Questions:
Why aren't the tab names translating even though other strings are?
Is there a specific setting in WPML or the plugin that I might be missing for translating tab names?
I have had 3 different suggestions by Bobby, but in the end, result is the same:
1) I have added the line the Product_Tabs.php
2) I have reviewed the author's documentation
3) I have augmented the WP Memory Limit to 256M and Revised the Customs Fields Translation
Please advise if you want me to try anything else.
If you want to go into the WP dashboard, let me know how I can send you access data.
I am still awaiting for a reply concerning my problem... I have entered details to access my site to look into it as of Bobby's request.... Let me know what's happening please!
Thanks for your input Bobby. I have done the other tabs, but now it seemed to have reversed the problem.... The titles only show up in english. The inside of the tabs translate well, but the tab titles always remain in english. Any idea as to why?
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Hello,
Since Bobby is on vacation I would like to assist you with this issue, but the provided server protection details seem not longer to be valid. I can not access the login form.
The private reply form is enabled again, so that you can provide admin access to the site.
In the example you sent me, the problem is clearly visible at the bottom (see screenshot). If the product is in french or english, the tab titles are still only in english...