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Supporter timezone: Asia/Singapore (GMT+08:00)

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This topic contains 18 replies, has 2 voices.

Last updated by Kor 9 months, 4 weeks ago.

Assisted by: Kor.

Author Posts
January 16, 2024 at 5:07 pm

Yoram Lavi

using wpml force the url to the default category path
while without wpml I get different URL per different navigation flow

January 16, 2024 at 6:10 pm
January 16, 2024 at 6:11 pm #15191690

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience.

Here is the ticket. I hope to hear from you soon.

January 17, 2024 at 3:51 pm #15195845

Yoram Lavi

Hi, I would like to clarify the issue a bit.
We have a product that is associated with several product categories.
The default state for WC is that for this product I can access through any of the categories' URLs.
Currently, WPML is Deactivated and for a product named 'fungisal-p'.
All these URLs will work and show the same product and keep the URL with the category slug.

hidden link
hidden link
hidden link
hidden link

Once I activate WPML, If I try to access any of the links above that are not the 'chicken-products' category URL they are all redirected back to the chicken-products URL - thus not allowing me to view the product under the other categories URL.

This is the issue I am trying to resolve, i want to have WMPL active and still keep the product categories' URLs available.

I hope this is now clear and you can help me resolve this.

Thanks

January 17, 2024 at 7:06 pm #15196645

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thank you for responding.

After toggling the WPML plugin on and off, I've noticed that the links no longer behave as they did previously. When I click on the links you provided earlier, they all seem to redirect me to the "chicken-products" category. Could you please verify this?

Could you also provide instructions on how to select a category for a product so that it shows up as the category slug?

January 18, 2024 at 9:11 am #15198762

Yoram Lavi

If the links still redirect you the the chicken-products URL after WMPL is off -most likely this is a browser redirect cache - you can add any GET param and that should work

I am not sure about the second thing you asked - instructions to select a category slug?

January 18, 2024 at 10:22 am #15199164

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I can replicate the issue now and I will escalate this further to our 2nd Tier Support for further investigation. I will come back to you once I've feedback.

January 22, 2024 at 2:22 pm #15212006

Yoram Lavi

Hi. any update?

January 22, 2024 at 2:29 pm #15212071

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

Sorry, I've just checked and there are no updates yet. I will come back to you once I hear from them.

January 25, 2024 at 12:35 pm #15226079

Yoram Lavi

Kor Hi

Any progress?

January 25, 2024 at 1:49 pm #15226561

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I've checked the report and it's under review from our management and developers. We will be updated soon and I will come back to you.

February 4, 2024 at 12:59 pm #15263451

Yoram Lavi

Please - I need the solution

February 5, 2024 at 6:29 am #15264246

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

I appreciate your understanding. I currently don't have any solutions or new information regarding this issue, but I will inform you promptly once I receive an update from our second-tier support team.

February 5, 2024 at 3:22 pm #15266892

Yoram Lavi

Hi, Any Update?

February 5, 2024 at 3:24 pm #15266896

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

Sorry, I don't have any updates yet.

The topic ‘[Closed] wpml force the url to the default category path’ is closed to new replies.