The issue occurs only inside the WordPress admin, when opening WPML → Support:
- the page loads very slowly or struggles to load;
- WPML still reports a REST API problem, despite the endpoint being reachable and valid.
Additionally:
- some translated pages appear incomplete or incorrectly rendered, even though translations were completed and saved;
- the issue is intermittent and does not affect all translated pages.
At the moment:
- WordPress REST API is enabled and functional;
- the issue seems limited to WPML backend checks or admin-side REST requests.
We would appreciate help to:
- understand why WPML reports a REST API failure when the endpoint is valid;
- verify whether the slow loading of WPML → Support can affect translation rendering;
- identify any known conflicts (security, caching, server configuration) that may affect WPML only in the admin area.