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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is unable to translate the 404 page and another custom page created using the Divi builder, as these pages are not directly accessible or listed as typical WordPress pages.
Solution:
If you're experiencing issues with translating a 404 page or any other custom page created with the Divi builder, we recommend the following steps:
1. Access the specific page settings in the Divi builder. For the 404 page, you can directly edit it by visiting: https://majacronert.com/wp-admin/post.php?post=7278&action=edit&lang=en
2. To check how the 404 page appears currently, you can visit: https://majacronert.com/4sadf
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking the related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 4 replies, has 0 voices.

Last updated by Kor 2 weeks, 3 days ago.

Assisted by: Kor.

Author Posts
November 10, 2025 at 8:56 am #17561003

majaC

Hi! Thanks so much for all your help. I've managed to translate all pages except the 404 page now. The 404 page is not a page I created as a page, it's something I could assign a Divi layout to in the Divi builder. Here you can see the page and design in English, I don't know where to find it to translate it: hidden link Can you help me? Thanks in advance!

November 10, 2025 at 1:22 pm #17562594
majaC

Hi again! Besides the 404 page, I can not find where to translate this page or Divi design that I created: hidden link. It's really a mystery. It's nowehere to be found.

New threads created by Kor and linked to this one are listed below:

https://wpml.org/forums/topic/some-pages-cannot-be-translated-3/

November 10, 2025 at 3:22 pm #17563207

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I've split the ticket here for your newsletter page cannot be translated. As for this ticket, we will focus on the 404 page not found translation issue.

November 11, 2025 at 6:44 am #17564729

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I'm still waiting for your updated credentials on another ticket. Please let me know once it's updated so that I can login to check.

November 12, 2025 at 6:47 pm #17572636

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

The page not found template is this one hidden link

To check the page not found, visit this link hidden link